Dexcom Outage History

Dexcom is up right now

Pingoru has recorded 50 incidents for Dexcom: 9 in the last 12 months and 2 in the last 90 days.

Source: status.dexcom.com

50incidents recorded
9last 12 months
2last 90 days
3 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking Dexcom in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202624 of 744 (1%)
November 202600 of 36 (0%)

Incidents, newest first

Minor October 2, 2026 Performance Issue - User Registration 4h 11m Server 1 - User Registration

Started Oct 02, 2026, 12:06 AM UTC· resolved Oct 02, 2026, 04:17 AM UTC

  1. investigating Oct 02, 2026, 12:06 AM UTC

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

  2. investigating Oct 02, 2026, 02:28 AM UTC

    We are still working on it. New updates will be posted here until service is restored.

  3. resolved Oct 02, 2026, 04:17 AM UTC

    Full service of the User registration has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.

Read the full incident report →

Notice October 1, 2026 Performance Issue - Photo Upload App 2h 55m Server 1 - Photo Upload

Started Oct 01, 2026, 09:06 PM UTC· resolved Oct 02, 2026, 12:02 AM UTC

  1. investigating Oct 01, 2026, 09:06 PM UTC

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

  2. investigating Oct 01, 2026, 11:49 PM UTC

    We are still working on it. New updates will be posted here until service is restored.

  3. investigating Oct 01, 2026, 11:50 PM UTC

    We are continuing to investigate this issue.

  4. investigating Oct 02, 2026, 12:01 AM UTC

    We are continuing to investigate this issue.

  5. resolved Oct 02, 2026, 12:02 AM UTC

    Full service of the Photo Upload app has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.

Read the full incident report →

Minor March 9, 2026 Performance Issue - Follow App 1h 11m Server 1 - Follow App

Started Mar 09, 2026, 12:17 PM UTC· resolved Mar 09, 2026, 01:28 PM UTC

  1. investigating Mar 09, 2026, 12:17 PM UTC

    We are aware some customers may be experiencing service interruptions with push notifications for Follow app and Stelo app insights.

  2. investigating Mar 09, 2026, 12:50 PM UTC

    We are still working on it. New updates will be posted here until service is restored.

  3. resolved Mar 09, 2026, 01:28 PM UTC

    Full service of the Follow app has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.

Read the full incident report →

Minor January 30, 2026 Performance Issue - Follow App 55m Server 1 - Follow App, Server 1 - Stelo App

Started Jan 30, 2026, 12:08 AM UTC· resolved Jan 30, 2026, 01:03 AM UTC

  1. investigating Jan 30, 2026, 12:08 AM UTC

    We are aware some customers may be experiencing service interruptions with push notifications for Follow app and Stelo app insights.

  2. resolved Jan 30, 2026, 01:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 5, 2025 Performance Issue - Follow App 2h 24m Server 1 - Follow App, Server 2 - Follow App, Server 3 - Follow App

Started Dec 05, 2025, 09:26 AM UTC· resolved Dec 05, 2025, 11:51 AM UTC

  1. investigating Dec 05, 2025, 09:26 AM UTC

    We are aware some customers may be experiencing service interruptions with push notifications for Follow app and Stelo app insights.

  2. investigating Dec 05, 2025, 10:58 AM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 05, 2025, 11:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 21, 2025 Performance Issue - User Registration 5h 17m Server 1 - Follow App, Server 1 - User Registration

Started Nov 21, 2025, 02:54 AM UTC· resolved Nov 21, 2025, 08:12 AM UTC

  1. investigating Nov 21, 2025, 02:54 AM UTC

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

  2. investigating Nov 21, 2025, 04:11 AM UTC

    We are still working on it. New updates will be posted here until service is restored.

  3. investigating Nov 21, 2025, 05:10 AM UTC

    We are still working on it. New updates will be posted here until service is restored.

  4. investigating Nov 21, 2025, 06:06 AM UTC

    We are still working on it. New updates will be posted here until service is restored.

  5. investigating Nov 21, 2025, 07:15 AM UTC

    We are still working on it. New updates will be posted here until service is restored.

  6. resolved Nov 21, 2025, 08:12 AM UTC

    Full service of the User registration has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.

Read the full incident report →

Notice November 18, 2025 Performance Issue - Clarity 1h 10m Server 1 - Clarity

Started Nov 18, 2025, 01:37 PM UTC· resolved Nov 18, 2025, 02:48 PM UTC

  1. investigating Nov 18, 2025, 01:37 PM UTC

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

  2. resolved Nov 18, 2025, 02:48 PM UTC

    Full service of Dexcom Clarity has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.

Read the full incident report →

Notice November 18, 2025 Performance Issue - User Registration 3h 55m Server 1 - User Registration

Started Nov 18, 2025, 06:36 AM UTC· resolved Nov 18, 2025, 10:31 AM UTC

  1. investigating Nov 18, 2025, 06:36 AM UTC

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

  2. investigating Nov 18, 2025, 08:21 AM UTC

    We are still working on it. New updates will be posted here until service is restored.

  3. investigating Nov 18, 2025, 09:18 AM UTC

    We are continuing to investigate this issue.

  4. investigating Nov 18, 2025, 09:19 AM UTC

    We are continuing to investigate this issue.

  5. resolved Nov 18, 2025, 10:31 AM UTC

    Full service of the User registration has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.

Read the full incident report →

Minor November 13, 2025 Performance Issue - User Registration 4h 45m Server 1 - User Registration

Started Nov 13, 2025, 06:26 PM UTC· resolved Nov 13, 2025, 11:12 PM UTC

  1. investigating Nov 13, 2025, 06:26 PM UTC

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

  2. resolved Nov 13, 2025, 11:12 PM UTC

    Full service of the User registration has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.

Read the full incident report →

Minor October 29, 2025 Performance Issue - Follow App 1h 29m Server 1 - Follow App

Started Oct 29, 2025, 05:51 PM UTC· resolved Oct 29, 2025, 07:21 PM UTC

  1. investigating Oct 29, 2025, 05:51 PM UTC

    We are aware some customers may be experiencing service interruptions with push notifications for Follow app and Stelo app insights.

  2. identified Oct 29, 2025, 06:45 PM UTC

    We are still working on it. New updates will be posted here until service is restored.

  3. resolved Oct 29, 2025, 07:21 PM UTC

    Full service of the Follow app has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.

Read the full incident report →

Minor October 20, 2025 Performance Issue - User Registration 38m Server 1 - User Registration, Server 2 - User Registration, Server 3 - User Registration

Started Oct 20, 2025, 09:04 AM UTC· resolved Oct 20, 2025, 09:43 AM UTC

  1. investigating Oct 20, 2025, 09:04 AM UTC

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

  2. resolved Oct 20, 2025, 09:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 10, 2025 Performance Issue - User Registration 50m Server 1 - User Registration

Started Oct 10, 2025, 07:59 PM UTC· resolved Oct 10, 2025, 08:50 PM UTC

  1. investigating Oct 10, 2025, 07:59 PM UTC

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

  2. investigating Oct 10, 2025, 08:50 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 10, 2025, 08:50 PM UTC

    Full service of the User registration has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.

Read the full incident report →

Major August 5, 2025 Performance Issue - Photo Upload App 1h 58m Server 1 - Photo Upload

Started Aug 05, 2025, 11:20 AM UTC· resolved Aug 05, 2025, 01:19 PM UTC

  1. investigating Aug 05, 2025, 11:20 AM UTC

    The Dexcom Photo Upload app is not operational. Dexcom is aware of the issue and is actively working to resolve it. We will continue to post updates here until service is restored.

  2. resolved Aug 05, 2025, 01:19 PM UTC

    Full service of the Photo Upload app has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.

Read the full incident report →

Minor June 16, 2025 Performance Issue - G7 App 19m Server 1 - User Registration, Server 1 - G7 App, Server 2 - Dexcom ONE+ App, Server 1 - Stelo App and 4 more

Started Jun 16, 2025, 06:06 PM UTC· resolved Jun 16, 2025, 06:26 PM UTC

  1. investigating Jun 16, 2025, 06:06 PM UTC

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

  2. resolved Jun 16, 2025, 06:26 PM UTC

    Full service of the G7 app has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.

Read the full incident report →

Critical June 12, 2025 Cloudflare, GCP IAM outage - multiple services 2h 17m Server 1 - Follow App, Server 1 - Clarity, Server 1 - User Registration, Server 2 - User Registration and 3 more

Started Jun 12, 2025, 06:45 PM UTC· resolved Jun 12, 2025, 09:02 PM UTC

  1. investigating Jun 12, 2025, 06:45 PM UTC

    We are currently investigating issue

  2. investigating Jun 12, 2025, 06:50 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 12, 2025, 07:49 PM UTC

    We are still working on it. New updates will be posted here until service is restored.

  4. investigating Jun 12, 2025, 08:46 PM UTC

    We are still working on it. New updates will be posted here until service is restored.

  5. resolved Jun 12, 2025, 09:02 PM UTC

    Full service of the Follow app has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.

Read the full incident report →

Minor June 4, 2025 Performance Issue - User Registration 1h 49m Server 1 - User Registration

Started Jun 04, 2025, 02:56 AM UTC· resolved Jun 04, 2025, 04:45 AM UTC

  1. investigating Jun 04, 2025, 02:56 AM UTC

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

  2. resolved Jun 04, 2025, 04:45 AM UTC

    Full service of the User registration has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.

Read the full incident report →

Minor May 7, 2025 Performance Issue - Clarity 28m Server 2 - Clarity

Started May 07, 2025, 04:56 AM UTC· resolved May 07, 2025, 05:24 AM UTC

  1. investigating May 07, 2025, 04:56 AM UTC

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

  2. resolved May 07, 2025, 05:24 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 30, 2025 Performance Issue - User Registration 4h 55m Server 1 - Follow App, Server 1 - Clarity, Server 1 - User Registration, Server 1 - G6 App and 1 more

Started Mar 30, 2025, 11:52 PM UTC· resolved Mar 31, 2025, 04:48 AM UTC

  1. investigating Mar 30, 2025, 11:52 PM UTC

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

  2. identified Mar 31, 2025, 01:11 AM UTC

    We are still working on it. New updates will be posted here until service is restored.

  3. identified Mar 31, 2025, 02:00 AM UTC

    We are still working on it. New updates will be posted here until service is restored.

  4. identified Mar 31, 2025, 03:01 AM UTC

    We are still working on it. New updates will be posted here until service is restored.

  5. identified Mar 31, 2025, 03:18 AM UTC

    We are still working on it. New updates will be posted here until service is restored.

  6. identified Mar 31, 2025, 03:53 AM UTC

    We are continuing to work on a fix for this issue.

  7. identified Mar 31, 2025, 03:59 AM UTC

    We are continuing to work on a fix for this issue.

  8. resolved Mar 31, 2025, 04:48 AM UTC

    Full service of the User registration has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.

Read the full incident report →

Minor March 19, 2025 Degraded Performance - Follow App and Stelo Insights - Push Notification Prod US 20m Server 1 - Follow App, Server 1 - Stelo App

Started Mar 19, 2025, 12:08 AM UTC· resolved Mar 19, 2025, 12:29 AM UTC

  1. investigating Mar 19, 2025, 12:08 AM UTC

    Customers experiencing service interruptions with follow app and stelo insights push notifications in US

  2. resolved Mar 19, 2025, 12:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 29, 2025 Performance Issue - Follow App 31m Server 1 - Follow App, Server 2 - Follow App

Started Jan 29, 2025, 05:47 AM UTC· resolved Jan 29, 2025, 06:18 AM UTC

  1. investigating Jan 29, 2025, 05:47 AM UTC

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

  2. resolved Jan 29, 2025, 06:18 AM UTC

    Full service of the Follow app has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.

Read the full incident report →

Minor January 25, 2025 Performance Issue - Clarity 51m Server 1 - Clarity

Started Jan 25, 2025, 12:16 AM UTC· resolved Jan 25, 2025, 01:07 AM UTC

  1. investigating Jan 25, 2025, 12:16 AM UTC

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

  2. resolved Jan 25, 2025, 01:07 AM UTC

    Full service of Dexcom Clarity has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.

Read the full incident report →

Notice January 8, 2025 Performance Issue - Clarity 25m Server 1 - Clarity, Server 3 - Clarity

Started Jan 08, 2025, 06:31 PM UTC· resolved Jan 08, 2025, 06:57 PM UTC

  1. investigating Jan 08, 2025, 06:31 PM UTC

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

  2. resolved Jan 08, 2025, 06:57 PM UTC

    Full service of Dexcom Clarity has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.

Read the full incident report →

Notice December 18, 2024 Performance Issue - G7 App 59m Server 1 - G7 App

Started Dec 18, 2024, 12:59 AM UTC· resolved Dec 18, 2024, 01:58 AM UTC

  1. investigating Dec 18, 2024, 12:59 AM UTC

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

  2. resolved Dec 18, 2024, 01:58 AM UTC

    Full service of the G7 app has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.

Read the full incident report →