Dexcom incident

Performance Issue - Follow App

Minor Resolved View vendor source →

Dexcom experienced a minor incident on January 30, 2026 affecting Server 1 - Follow App and Server 1 - Stelo App, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2026, 12:08 AM UTC
Resolved
Jan 30, 2026, 01:03 AM UTC
Duration
55m
Detected by Pingoru
Jan 30, 2026, 12:08 AM UTC

Affected components

Server 1 - Follow AppServer 1 - Stelo App

Update timeline

  1. investigating Jan 30, 2026, 12:08 AM UTC

    We are aware some customers may be experiencing service interruptions with push notifications for Follow app and Stelo app insights.

  2. resolved Jan 30, 2026, 01:03 AM UTC

    This incident has been resolved.