Dexcom experienced a minor incident on October 2, 2026 affecting Server 1 - User Registration, lasting 4h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Server 1 - User Registration
Update timeline
- investigating Oct 02, 2026, 12:06 AM UTC
We are aware some customers may be experiencing service interruptions and are working to resolve the issue.
- investigating Oct 02, 2026, 02:28 AM UTC
We are still working on it. New updates will be posted here until service is restored.
- resolved Oct 02, 2026, 04:17 AM UTC
Full service of the User registration has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.