Dexcom incident

Performance Issue - User Registration

Minor Resolved View vendor source →

Dexcom experienced a minor incident on October 20, 2025 affecting Server 1 - User Registration and Server 2 - User Registration and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 09:04 AM UTC
Resolved
Oct 20, 2025, 09:43 AM UTC
Duration
38m
Detected by Pingoru
Oct 20, 2025, 09:04 AM UTC

Affected components

Server 1 - User RegistrationServer 2 - User RegistrationServer 3 - User Registration

Update timeline

  1. investigating Oct 20, 2025, 09:04 AM UTC

    We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

  2. resolved Oct 20, 2025, 09:43 AM UTC

    This incident has been resolved.