Descript Outage History

Status: Investigating We have detected a problem preventing users from being able to start and maintain successful Rooms sessions. We are investigating the underlying issue. Affected components Rooms (Full outage)

Status: Investigating We have detected a problem with the upload of Rooms sessions and are investigating the underlying issue. Affected components Rooms (Full outage)

Status: Investigating We are investigating an issue where publishing fails. We are actively investigating and will update as soon as we have more information. Affected components Integrations (Partial outage) Export (Partial outage) Descript web links (Partial outage)

Status: Investigating We have detected a problem causing some publishes to fail and are investigating the underlying issue. Affected components Integrations (Degraded performance) Export (Degraded performance) Descript web links (Degraded performance)

Status: Investigating AI Speech is failing to generate for some stock speakers. We are currently investigating the root cause and working to resolve the issue as soon as possible. Affected components Generated speech (Degraded performance)

Status: Investigating When applying Create Clips, some users are receiving an error message that inaccurately states that the feature needs spoken content, even in compositions with enough dialogue. We are currently investigating the root cause and working to restore functionality. Affected components Create clips and reels (Partial outage)

Status: Investigating We have detected a problem with the main website and are investigating the underlying issue. At this time, web.descript.com "web.descript.com": http://web.descript.com appears to be functional. Affected components Web App (Partial outage)

Status: Investigating We have detected an issue with Speaker Detection and are investigating the underlying issue. Affected components Transcription (Partial outage)

Status: Investigating Some users have reported that captions and text elements are not rendering correctly and when exported. This may appear as a black box. We are actively investigating this issue and will update here as we find more information. Affected components Descript web links (Degraded performance) Integrations (Degraded performance) Export (Degraded performance)

Status: Investigating We have detected an issue where some users are encountering 400 errors when chatting with Agent Underlord. These errors appear to be intermittent and are occurring with multiple models selected. As a workaround, some users have reported success with clearing their cache and refreshing, please note however that this will start a new conversation/thread with Agent Underlord. We will update as soon as we have more information. Affected components Agent (Degraded performance)

Status: Investigating We have detected an issue with Descript.com "Descript.com": http://Descript.com and its sub pages. Please note, this does not affect web.descript.com "web.descript.com": http://web.descript.com, where users can log in and access their accounts and projects. App functionality is unaffected. We will update as soon as we have more information.

Status: Investigating We have detected a problem with connecting to the MCP and are investigating the underlying issue. Affected components MCP connector (Degraded performance)

Status: Investigating Stock media is unavailable due to an upstream provider’s scheduled maintenance. Full functionality should return once maintenance has completed

Status: Investigating We are currently aware of an issue where the play button spins after being clicked, causing delays in the playback of content. The team is currently investigating. Affected components Media Playback (Degraded performance)

Status: Investigating We are currently aware of an issue where the play button spins after being clicked, causing delays in the playback of content, with some effects also failing to apply to affected projects. The team is currently investigating. Affected components Media Playback (Degraded performance)

Status: Investigating We have detected a problem where audio may not appear on the publish page and we are investigating the underlying issue. Affected components Descript web links (Degraded performance) Integrations (Degraded performance) Export (Degraded performance)

Status: Investigating Some users are seeing that attempts to generate AI Speech are failing (including text-to-speech with stock voices). We are currently investigating the root cause and are working to try and find a resolution. Affected components Generated speech (Degraded performance)

Status: Investigating We have detected a problem and are investigating the underlying issue.

Status: Investigating We have detected a problem and are investigating the underlying issue. Affected components Agent (Full outage)

Status: Investigating We have detected a problem that prevents some users from connecting to Rooms sessions. We have traced this back to a current Cloudflare outage, and will update as soon as possible. Affected components Rooms (Degraded performance)

Status: Investigating We have detected a problem with instability when starting recordings. At this time, it primarily seems to affect users who record from the Desktop application. The team is currently investigating. Affected components Recorder (Degraded performance)

Status: Investigating We have detected a problem and are investigating the underlying issue. Affected components Transcription (Full outage)

Status: Investigating We have detected an issue with publishing from Descript. We are actively investigating and will update as soon as we have more information. In the meantime as a workaround, we recommend using the export option "export option": https://help.descript.com/hc/en-us/articles/10255814959245-Export-a-video-or-GIF-locally to create a video file. Affected components Integrations (Partial outage) Export (Partial outage) Descript web links (Partial outage)

Status: Investigating We have detected a problem and are investigating the underlying issue. Affected components Desktop App (Degraded performance) Web App (Degraded performance)

Status: Investigating We have detected a problem with importing files via the Edit in Descript feature and are investigating the underlying issue. This may affect projects imported directly from Squadcast, as well as third party services. As a workaround, please download and upload the files manually. We will update as soon as we have more information. Affected components Import (Full outage)

Status: Investigating Currently investigating an issue that is preventing users from media playback within a project. We're currently investigating the issue and will post updates. Affected components Media Playback (Full outage)

Status: Investigating We have detected a problem and are investigating the underlying issue. Affected components Media Playback (Full outage)