Descript experienced a minor incident on July 27, 2026 affecting Import, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Import
Update timeline
- investigating Jul 27, 2026, 04:37 PM UTC
Status: Investigating We have detected an issue with uploads to the media library. Currently uploads are failing if uploaded to the root directory. As a workaround please create a folder within the media library and upload directly to that folder. If you have any questions please reach out to support. Affected components Import (Partial outage)
- identified Jul 27, 2026, 04:44 PM UTC
Status: Identified We have identified the underlying issue and are working to restore functionality. Affected components Import (Partial outage)
- resolved Jul 27, 2026, 04:54 PM UTC
Status: Resolved This issue is now resolved. Affected components Import (Operational)