Descript incident

Issue with uploads to media library

Resolved after 16 minutes, affecting Integrations (Import), on July 27, 2026.

identified Jul 27, 2026, 04:44 PM UTC

We have identified the underlying issue and are working to restore functionality.

Started
Jul 27, 2026, 04:37 PM UTC
Resolved
Jul 27, 2026, 04:54 PM UTC
Duration
16m
Detected by Pingoru
Jul 27, 2026, 04:37 PM UTC

Affected components

Integrations (Import)

Update timeline

  1. investigating Jul 27, 2026, 04:37 PM UTC

    We have detected an issue with uploads to the media library. Currently uploads are failing if uploaded to the root directory. As a workaround please create a folder within the media library and upload directly to that folder. If you have any questions please reach out to support.

  2. identified Jul 27, 2026, 04:44 PM UTC

    We have identified the underlying issue and are working to restore functionality.

  3. resolved Jul 27, 2026, 04:54 PM UTC

    This issue is now resolved.

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