Descript incident

Avatar generation is unavailable

Minor Resolved View vendor source →

Descript experienced a minor incident on September 4, 2026 affecting Avatars, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 05:17 AM UTC
Resolved
Sep 04, 2026, 05:17 AM UTC
Duration
—
Detected by Pingoru
Sep 04, 2026, 05:17 AM UTC

Affected components

Avatars

Update timeline

  1. investigating Sep 04, 2026, 01:31 AM UTC

    Status: Investigating Avatar generations are currently failing due to a 3rd party outage. We're currently awaiting an update from them. Affected components Avatars (Full outage)

  2. monitoring Sep 04, 2026, 04:46 AM UTC

    Status: Monitoring Our 3rd party service appears to be back online and avatar generations have been succeeding in the last hour. We're monitoring that recovery holds. Affected components Avatars (Full outage)

  3. resolved Sep 04, 2026, 05:17 AM UTC

    Status: Resolved This issue is now resolved. Affected components Avatars (Operational)

  4. resolved Sep 04, 2026, 05:17 AM UTC

    Status: Resolved This issue is now resolved. Affected components Avatars (Operational)