Descript experienced a minor incident on September 15, 2026 affecting Live Collaboration/Project Sync, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 15, 2026, 03:17 PM UTC
Status: Identified A recent change to our sync engine has made it possible for edits to be reverted, which can cause inadvertent loss of work(often visible as "merge error" messages in the Version History). We've identified the problem and have a fix we're actively working to test and deploy. We will follow up at 10 AM PT with an update on progress. For a workaround in the meantime, check for the lost edits in the Version History, specifically by clicking the Fix button for the version that has the error message, then choosing the Compare changes button. Affected components Live Collaboration/Project Sync (Degraded performance)
- identified Sep 15, 2026, 03:36 PM UTC
Status: Identified A recent change to our sync engine has made it possible for edits to be reverted, which can cause inadvertent loss of work(often visible as "merge error" messages in the Version History). We've identified the problem and have a fix we're actively working to test and deploy. We will follow up at 10 AM PT with an update on progress. For a workaround in the meantime, check for the lost edits in the Version History, specifically by clicking the Fix button for the version that has the error message, then choosing the Compare changes button. Affected components Live Collaboration/Project Sync (Degraded performance)
- monitoring Sep 15, 2026, 05:43 PM UTC
Status: Monitoring Functionality is fully restored and we are monitoring to ensure the system continues to be operational. Affected components Live Collaboration/Project Sync (Degraded performance)
- resolved Sep 15, 2026, 06:18 PM UTC
Status: Resolved This issue is now resolved. Affected components Live Collaboration/Project Sync (Operational)