Descript incident

Issues with Media Playback

Resolved after 5 hours 26 minutes, affecting Project Editor (Media Playback), on July 21, 2026.

monitoring Jul 21, 2026, 08:09 PM UTC

Functionality is fully restored and we are monitoring to ensure the system continues to be operational.

Started
Jul 21, 2026, 04:37 PM UTC
Resolved
Jul 21, 2026, 10:04 PM UTC
Duration
5h 26m
Detected by Pingoru
Jul 21, 2026, 04:37 PM UTC

Affected components

Project Editor (Media Playback)

Update timeline

  1. investigating Jul 21, 2026, 04:37 PM UTC

    The team has detected an issue with playback (freezing, stuttering, poor performance, artifacts, and related symptoms). We are currently investigating.

  2. monitoring Jul 21, 2026, 08:09 PM UTC

    Functionality is fully restored and we are monitoring to ensure the system continues to be operational.

  3. resolved Jul 21, 2026, 10:04 PM UTC

    This issue is now resolved.

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