Descript incident

Video Regenerate failing for some users

Resolved after 2 hours 18 minutes, affecting Underlord - Video (Image generation) and Underlord - Video (Video Regenerate), on July 23, 2026.

monitoring Jul 23, 2026, 02:39 AM UTC

Functionality is fully restored and we are monitoring to ensure the system continues to be operational.

Started
Jul 23, 2026, 12:20 AM UTC
Resolved
Jul 23, 2026, 02:39 AM UTC
Duration
2h 18m
Detected by Pingoru
Jul 23, 2026, 12:20 AM UTC

Affected components

Underlord - Video (Image generation)Underlord - Video (Video Regenerate)

Update timeline

  1. investigating Jul 23, 2026, 12:20 AM UTC

    We have detected an issue with Video Regenerate and are working to restore functionality. We will update here as soon as we have more information.

  2. investigating Jul 23, 2026, 01:33 AM UTC

    We have detected a problem and are investigating the underlying issue.

  3. monitoring Jul 23, 2026, 02:39 AM UTC

    Functionality is fully restored and we are monitoring to ensure the system continues to be operational.

  4. resolved Jul 23, 2026, 02:47 AM UTC

    This issue is now resolved.

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