Deepgram Voice AI incident

[Deepgram API] Aura-2 TTS Performance Degradation

Minor Resolved View vendor source →

Deepgram Voice AI experienced a minor incident on August 27, 2025 affecting TTS API, lasting 2h 59m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2025, 05:50 PM UTC
Resolved
Aug 27, 2025, 08:50 PM UTC
Duration
2h 59m
Detected by Pingoru
Aug 27, 2025, 05:50 PM UTC

Affected components

TTS API

Update timeline

  1. investigating Aug 27, 2025, 07:43 PM UTC

    Summary: We are investigating an issue where a subset of requests may return elevated rates of 5XX errors or experience significantly higher time to first byte

  2. monitoring Aug 27, 2025, 07:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 27, 2025, 08:50 PM UTC

    This incident has been resolved.