Deepgram Voice AI incident
[Deepgram API] Elevated Batch Error Rates: 400 error code responses
Resolved after 23 hours 7 minutes, affecting Batch API and Streaming API and 1 more, on July 28, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jul 28, 2026, 03:55 PM UTC
We are currently investigating an issue where some batch requests are returning 400 errors due to remote content download errors. Retrying the request one or more times often succeeds.
- investigating Jul 28, 2026, 03:57 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 28, 2026, 04:16 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 28, 2026, 04:17 PM UTC
We are continuing to monitor for any further issues.
- investigating Jul 28, 2026, 04:32 PM UTC
We are continuing to investigate an issue where some STT batch, STT streaming, and TTS requests are returning 4xx errors or websocket streams are closing.
- monitoring Jul 28, 2026, 05:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 29, 2026, 01:08 PM UTC
This incident has been resolved.
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