Deepgram Voice AI incident
Elevated Latency and Errors for Batch STT (US)
Resolved after 12 minutes, affecting Batch API, on September 28, 2026.
An issue affecting some of our pre-recorded transcription servers slowed request processing. As requests took longer to complete, some customers saw elevated latency or received 429 errors. We identified and mitigated the issue, service has returned to normal.
Affected components
Update timeline
- investigating Sep 28, 2026, 09:44 PM UTC
We are investigating elevated latency and 429 errors affecting some pre-recorded (batch) STT requests.
- resolved Sep 28, 2026, 09:54 PM UTC
An issue affecting some of our pre-recorded transcription servers slowed request processing. As requests took longer to complete, some customers saw elevated latency or received 429 errors. We identified and mitigated the issue, service has returned to normal.
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