Deepgram Voice AI incident
[Deepgram API] Elevated Streaming STT Error Rates
Resolved after 45 minutes, on August 24, 2026.
Between 23:18 and 23:45 UTC, a portion of streaming STT connection requests failed with 5XX errors and timeouts. While rolling out a new data center, we detected streaming errors and immediately removed it from rotation. Traffic to the new site had been intentionally limited to a small percentage while we verified the rollout, which limited the number of affected requests. This is now fully resolved.
Update timeline
- resolved Aug 25, 2026, 04:41 PM UTC
Between 23:18 and 23:45 UTC, a portion of streaming STT connection requests failed with 5XX errors and timeouts. While rolling out a new data center, we detected streaming errors and immediately removed it from rotation. Traffic to the new site had been intentionally limited to a small percentage while we verified the rollout, which limited the number of affected requests. This is now fully resolved.
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