Resolved after 1 hour 34 minutes, affecting Voice Agent API: Downstream Providers, on July 21, 2026.
Some Voice Agent sessions using Google/Gemini without a pinned model version received failed responses due to a routing issue introduced in this morning's deploy. Two Gemini models were unaffected; all other providers and products were unaffected. The issue was resolved as of 11:20 AM ET.
Affected components
Update timeline
- investigating Jul 21, 2026, 04:41 PM UTC
Some Voice Agent sessions using Google/Gemini without a pinned model version received failed responses due to a routing issue introduced in this morning's deploy. Two Gemini models were unaffected; all other providers and products were unaffected. The issue was resolved as of 11:20 AM ET.
- resolved Jul 21, 2026, 04:44 PM UTC
This incident has been resolved.
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