Deepgram Voice AI incident

[Deepgram EU API] Flux-Multi STT Outage

Resolved after 4 hours 30 minutes, on August 25, 2026.

resolved Aug 25, 2026, 06:01 PM UTC

Resolved Between 07:13 and 09:00 UTC, flux-general-multi Speech-to-Text requests on api.eu.deepgram.com failed shortly after the WebSocket connection was established, returning an internal server error on the first audio and closing the connection. Affected clients saw abnormal closures and reconnect loops. A low rate of residual failures continued until 11:30 UTC. This has been fully investigated, mitigated and resolved, service has fully recovered.

Started
Aug 25, 2026, 07:00 AM UTC
Resolved
Aug 25, 2026, 11:30 AM UTC
Duration
4h 30m
Detected by Pingoru
Aug 25, 2026, 07:00 AM UTC

Update timeline

  1. resolved Aug 25, 2026, 06:01 PM UTC

    Resolved Between 07:13 and 09:00 UTC, flux-general-multi Speech-to-Text requests on api.eu.deepgram.com failed shortly after the WebSocket connection was established, returning an internal server error on the first audio and closing the connection. Affected clients saw abnormal closures and reconnect loops. A low rate of residual failures continued until 11:30 UTC. This has been fully investigated, mitigated and resolved, service has fully recovered.

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