Deepgram Voice AI incident

Aura-2 TTS Elevated Error Rates for English Voices

Resolved after 39 minutes, affecting TTS API, on September 22, 2026.

investigating Sep 22, 2026, 02:42 PM UTC

We are investigating elevated 503 Service Unavailable errors affecting some Aura-2 TTS requests for English voices. We are working to identify the cause and restore full service availability.

Started
Sep 22, 2026, 12:10 PM UTC
Resolved
Sep 22, 2026, 12:50 PM UTC
Duration
39m
Detected by Pingoru
Sep 22, 2026, 12:10 PM UTC

Affected components

TTS API

Update timeline

  1. investigating Sep 22, 2026, 02:42 PM UTC

    We are investigating elevated 503 Service Unavailable errors affecting some Aura-2 TTS requests for English voices. We are working to identify the cause and restore full service availability.

  2. resolved Sep 22, 2026, 02:45 PM UTC

    The issue has been resolved.

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