Datto incident
Datto SaaS Protection - Backup performance degradation for some Teams/SharePoint services on pod 'gbe2-saas-p0'
Datto is currently experiencing a minor incident affecting SaaS Protection Backups, which began 2d ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Jul 30, 2026, 03:11 PM UTC
We are aware of a problem where some customers hosted on pod 'gbe2-saas-p0' are experiencing backup performance degradation for some Teams/SharePoint services. The Kaseya R&D Team is actively Investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- identified Jul 30, 2026, 03:33 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 30, 2026, 06:33 PM UTC
Our R&D team has implemented a fix on pod 'gbe2-saas-p0' to address the backup performance degradation affecting some Teams/SharePoint services and we are closely monitoring the results.
- monitoring Jul 31, 2026, 01:55 PM UTC
Our R&D team has implemented additional changes to further address the issue and they are continuing to closely monitor backup performance on pod 'gbe2-saas-p0' as backup success rate metrics improve.