Datto incident

Datto Endpoint Backup for PC - Service Disruption for Customers Hosted on Cloud Siris 215069

Major Ongoing View vendor source →

Datto is currently experiencing a major incident affecting Backup and Recovery, which began 5d ago. The vendor's full update timeline is below.

Started
Jul 31, 2026, 05:44 PM UTC
Resolved
Ongoing
Duration
● 4d 19h
Detected by Pingoru
Jul 31, 2026, 05:44 PM UTC

Affected components

BackupRecovery

Update timeline

  1. identified Jul 31, 2026, 05:44 PM UTC

    We are aware of a problem where customers using Datto Endpoint Backup for PC and paired with 'use1-dtc-server-5.datto.com' may encounter reduced performance or intermittent issues with offsite capabilities. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/