Copper Outage History

Copper is up right now

Copper had 20 outages in the last 2 years totaling 409h 17m of downtime — averaging 0.8 incidents per month.

There were 20 Copper outages since May 31, 2024 totaling 409h 17m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.copper.com

Critical February 25, 2026

Form Builder, Linked Pages, and some Integrations failing to operate as expected.

Detected by Pingoru
Feb 25, 2026, 09:27 PM UTC
Resolved
Feb 25, 2026, 11:08 PM UTC
Duration
1h 40m
Affected: IntegrationsForms BuilderForms Submission
Timeline · 5 updates
  1. investigating Feb 25, 2026, 09:27 PM UTC

    We are currently investigating an issue with Forms, Linked Pages, and some Integrations.

  2. investigating Feb 25, 2026, 09:34 PM UTC

    We are currently investigating an issue with Forms, Linked Pages and some Integrations failing to operate as expected. We are prioritizing this issue to restore expected operation to these features.

  3. identified Feb 25, 2026, 10:12 PM UTC

    We have identified the issue resulting in Forms, Linked Pages and some Integrations to fail to operate as expected.

  4. identified Feb 25, 2026, 10:24 PM UTC

    We have identified the issue resulting in Form Builder, Linked Pages and some Integrations to fail to operate as expected. We are preparing the update and expect the issue to be resolved within a few hours. Thank you for your patience.

  5. resolved Feb 25, 2026, 11:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 19, 2026

Custom Report data is delayed

Detected by Pingoru
Feb 19, 2026, 12:28 AM UTC
Resolved
Feb 19, 2026, 02:53 PM UTC
Duration
14h 25m
Affected: Custom Reports Builder
Timeline · 2 updates
  1. investigating Feb 19, 2026, 12:28 AM UTC

    We are investigating issues with Custom Report data refreshing. Custom Reports data is currently delayed, Custom Report data is accurate to Tuesday, February 17, and remains accessible at this time.

  2. resolved Feb 19, 2026, 02:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 3, 2026

Some users are experiencing issues loading the app

Detected by Pingoru
Feb 03, 2026, 06:58 PM UTC
Resolved
Feb 03, 2026, 07:22 PM UTC
Duration
24m
Affected: Marketing ToolsReportingCustom Reports BuilderSearch IndexIntegrationsWorkflow AutomationForms Builder
Timeline · 2 updates
  1. investigating Feb 03, 2026, 06:58 PM UTC

    Users who are impacted may access Copper through the Chrome Extension or Mobile App. We are investigating loading issue related to the Web App (app.copper.com) and will provide status updates.

  2. resolved Feb 03, 2026, 07:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 28, 2025

Copper App not reachable for some customers

Detected by Pingoru
Oct 28, 2025, 06:15 PM UTC
Resolved
Oct 29, 2025, 01:19 PM UTC
Duration
19h 3m
Affected: Google SyncCRM for Gmail Chrome ExtensionMarketing ToolsMobile ApplicationsReportingCustom Reports BuilderSearch IndexIntegrationsDeveloper APIRest API & Web ApplicationHelp CenterWorkflow AutomationForms BuilderForms SubmissionTracked Links in Emails
Timeline · 4 updates
  1. investigating Oct 28, 2025, 06:15 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 28, 2025, 06:16 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 28, 2025, 06:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 29, 2025, 01:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 28, 2025

www.copper.com Issues

Detected by Pingoru
Oct 28, 2025, 02:27 PM UTC
Resolved
Oct 28, 2025, 03:03 PM UTC
Duration
36m
Affected: Help Center
Timeline · 2 updates
  1. investigating Oct 28, 2025, 02:27 PM UTC

    Some customers are not able to get to www.copper.com at the moment. We are investigating the issue. Please note that Copper Application is working fine.

  2. resolved Oct 28, 2025, 03:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

Amazon AWS Incident Impacting Copper

Detected by Pingoru
Oct 20, 2025, 01:35 PM UTC
Resolved
Oct 21, 2025, 01:35 AM UTC
Duration
12h
Affected: Google SyncCRM for Gmail Chrome ExtensionMarketing ToolsMobile ApplicationsReportingCustom Reports BuilderSearch IndexIntegrationsDeveloper APIRest API & Web ApplicationHelp CenterWorkflow AutomationForms BuilderForms SubmissionTracked Links in Emails
Timeline · 5 updates
  1. investigating Oct 20, 2025, 01:35 PM UTC

    Some customers might be experiencing degraded performance due to ongoing AWS Issues with several services. You can see the AWS services status here: https://health.aws.amazon.com/health/status.

  2. investigating Oct 20, 2025, 03:04 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 20, 2025, 08:09 PM UTC

    AWS continues to have issues with several services.

  4. investigating Oct 20, 2025, 09:43 PM UTC

    AWS continues to have issues with several services.

  5. resolved Oct 21, 2025, 01:35 AM UTC

    AWS has resolved the issue.

Read the full incident report →

Critical July 18, 2025

Authentication Issues

Detected by Pingoru
Jul 18, 2025, 03:25 PM UTC
Resolved
Jul 18, 2025, 05:22 PM UTC
Duration
1h 57m
Affected: Google SyncCRM for Gmail Chrome ExtensionMarketing ToolsMobile ApplicationsReportingCustom Reports BuilderSearch IndexIntegrationsDeveloper APIRest API & Web ApplicationWorkflow AutomationForms BuilderForms SubmissionTracked Links in Emails
Timeline · 3 updates
  1. investigating Jul 18, 2025, 03:25 PM UTC

    Customers are having issues authenticating with Google.

  2. monitoring Jul 18, 2025, 04:34 PM UTC

    Google has mitigated the issue for all affected users.

  3. resolved Jul 18, 2025, 05:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 12, 2025

Copper Services affected by Google Issues

Detected by Pingoru
Jun 12, 2025, 07:17 PM UTC
Resolved
Jun 13, 2025, 04:53 AM UTC
Duration
9h 36m
Affected: Google SyncCRM for Gmail Chrome ExtensionMarketing ToolsMobile ApplicationsReportingCustom Reports BuilderSearch IndexIntegrationsDeveloper APIRest API & Web ApplicationHelp CenterWorkflow AutomationForms BuilderForms SubmissionTracked Links in Emails
Timeline · 4 updates
  1. investigating Jun 12, 2025, 07:17 PM UTC

    Some of the Copper Services might be affected due to Google having issues with their services.

  2. investigating Jun 12, 2025, 08:43 PM UTC

    A lot of Google Services are still down. Here is google status page : https://status.cloud.google.com/

  3. monitoring Jun 13, 2025, 01:40 AM UTC

    It appears that Google issues have been resolved.

  4. resolved Jun 13, 2025, 04:53 AM UTC

    These issues have been resolved.

Read the full incident report →

Notice May 3, 2025

Copper Website Issue

Detected by Pingoru
May 03, 2025, 06:19 PM UTC
Resolved
May 14, 2025, 01:20 AM UTC
Duration
10d 7h
Timeline · 3 updates
  1. monitoring May 03, 2025, 06:19 PM UTC

    Copper website (copper.com) was unavailable for about an hour starting at 12 p.m EST. It has been restored and operational now.

  2. monitoring May 03, 2025, 06:19 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved May 14, 2025, 01:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 2, 2025

Copper website down

Detected by Pingoru
May 02, 2025, 05:23 PM UTC
Resolved
May 02, 2025, 05:23 PM UTC
Duration
—
Timeline · 1 update
  1. resolved May 02, 2025, 05:23 PM UTC

    Copper website www.copper.com was temporarily unavailable for approximately 15 minutes around 10:30 am EST. The issue was quickly resolved, and website is operating normally now.

Read the full incident report →

Minor April 10, 2025

Data Refresh issue with Copper Reporting

Detected by Pingoru
Apr 10, 2025, 03:36 PM UTC
Resolved
Apr 10, 2025, 07:46 PM UTC
Duration
4h 10m
Affected: Reporting
Timeline · 2 updates
  1. investigating Apr 10, 2025, 03:36 PM UTC

    Reporting data is not refreshing at the moment due to an upstream provider issue. Reports and dashboards are still available in Copper. Previously loaded data is visible in Copper Reporting.

  2. resolved Apr 10, 2025, 07:46 PM UTC

    The issue has been resolved by our provider. All customers should have up to date reporting data now.

Read the full incident report →

Minor March 19, 2025

Copper Reports might be missing some data

Detected by Pingoru
Mar 19, 2025, 07:26 PM UTC
Resolved
Mar 20, 2025, 03:06 AM UTC
Duration
7h 39m
Affected: Reporting
Timeline · 3 updates
  1. investigating Mar 19, 2025, 07:26 PM UTC

    Our upstream data warehouse provider is having an issue due to which some customers might be seeing last few hours of data missing in their latest reports. Once the issue is resolved by our provider, we will reload updated data for all customers.

  2. identified Mar 19, 2025, 09:10 PM UTC

    Issue has been resolved by our data warehouse provider on their end. We will reload the data for effected customers in the next several hours

  3. resolved Mar 20, 2025, 03:06 AM UTC

    We have reloaded the data for affected customers. The reports should refresh according to normal scheduled timeline from now on.

Read the full incident report →

Minor January 31, 2025

Tasks are not showing up properly in Web App

Detected by Pingoru
Jan 31, 2025, 03:40 PM UTC
Resolved
Jan 31, 2025, 04:33 PM UTC
Duration
53m
Affected: Rest API & Web Application
Timeline · 3 updates
  1. investigating Jan 31, 2025, 03:40 PM UTC

    We are currently investigating this issue.

  2. identified Jan 31, 2025, 04:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 31, 2025, 04:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 24, 2024

Intermittent Connectivity Issue

Detected by Pingoru
Oct 24, 2024, 08:16 PM UTC
Resolved
Oct 24, 2024, 10:00 PM UTC
Duration
1h 43m
Affected: Google SyncCRM for Gmail Chrome ExtensionMarketing ToolsMobile ApplicationsReportingCustom Reports BuilderSearch IndexIntegrationsDeveloper APIRest API & Web ApplicationHelp CenterWorkflow AutomationForms BuilderForms SubmissionTracked Links in Emails
Timeline · 3 updates
  1. investigating Oct 24, 2024, 08:16 PM UTC

    Some customers might be experiencing connectivity issues Since 1 p.m PT. It appears to be due to AWS having a global issue.

  2. monitoring Oct 24, 2024, 09:10 PM UTC

    It appears that AWS has fixed the issue. We are monitoring our systems.

  3. resolved Oct 24, 2024, 10:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 13, 2024

Issue with sending Emails from Copper

Detected by Pingoru
Sep 13, 2024, 04:49 PM UTC
Resolved
Sep 13, 2024, 08:26 PM UTC
Duration
3h 36m
Affected: Google SyncCRM for Gmail Chrome Extension
Timeline · 5 updates
  1. investigating Sep 13, 2024, 04:49 PM UTC

    Some customers might be experiencing "Rate limit exceeded" error when sending emails from Copper

  2. monitoring Sep 13, 2024, 04:54 PM UTC

    This issue has been fixed. We are monitoring the results.

  3. monitoring Sep 13, 2024, 04:55 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Sep 13, 2024, 05:17 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 13, 2024, 08:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 3, 2024

Copper Website Issues

Detected by Pingoru
Sep 03, 2024, 05:37 PM UTC
Resolved
Sep 03, 2024, 05:37 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Sep 03, 2024, 05:37 PM UTC

    Copper website (www.copper.com) was unreachable from 9:45 a.m PST to 10:00 a.m. PST

Read the full incident report →

Major July 15, 2024

Copper.com website Issues

Detected by Pingoru
Jul 15, 2024, 11:38 PM UTC
Resolved
Jul 16, 2024, 01:23 PM UTC
Duration
13h 45m
Affected: Help Center
Timeline · 3 updates
  1. investigating Jul 15, 2024, 11:38 PM UTC

    Copper website (www.copper.com) is not accessible

  2. monitoring Jul 16, 2024, 02:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 16, 2024, 01:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 12, 2024

Delayed Zapier Webhook Completion

Detected by Pingoru
Jul 12, 2024, 09:09 PM UTC
Resolved
Jul 15, 2024, 01:13 PM UTC
Duration
2d 16h
Affected: Marketing ToolsIntegrations
Timeline · 3 updates
  1. investigating Jul 12, 2024, 09:09 PM UTC

    Some customers might be experiencing delayed Zapier Web-hook completion

  2. monitoring Jul 13, 2024, 06:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 15, 2024, 01:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 24, 2024

Delayed Webhooks

Detected by Pingoru
Jun 24, 2024, 01:53 PM UTC
Resolved
Jun 24, 2024, 08:32 PM UTC
Duration
6h 38m
Affected: Marketing ToolsIntegrations
Timeline · 3 updates
  1. investigating Jun 24, 2024, 01:53 PM UTC

    Some customers might be experiencing delayed Webhook completion

  2. monitoring Jun 24, 2024, 05:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 24, 2024, 08:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 31, 2024

Copper app not accessible

Detected by Pingoru
May 31, 2024, 09:24 PM UTC
Resolved
May 31, 2024, 09:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved May 31, 2024, 09:24 PM UTC

    Copper app was not accessible for some customers between 2:04 p.m. PST and 2:17 p.m. PST

Read the full incident report →