Copper incident

www.copper.com Issues

Major Resolved View vendor source →

Copper experienced a major incident on October 28, 2025 affecting Help Center, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 02:27 PM UTC
Resolved
Oct 28, 2025, 03:03 PM UTC
Duration
36m
Detected by Pingoru
Oct 28, 2025, 02:27 PM UTC

Affected components

Help Center

Update timeline

  1. investigating Oct 28, 2025, 02:27 PM UTC

    Some customers are not able to get to www.copper.com at the moment. We are investigating the issue. Please note that Copper Application is working fine.

  2. resolved Oct 28, 2025, 03:03 PM UTC

    This incident has been resolved.