Copper incident

Copper.com website Issues

Major Resolved View vendor source →

Copper experienced a major incident on July 15, 2024 affecting Help Center, lasting 13h 45m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2024, 11:38 PM UTC
Resolved
Jul 16, 2024, 01:23 PM UTC
Duration
13h 45m
Detected by Pingoru
Jul 15, 2024, 11:38 PM UTC

Affected components

Help Center

Update timeline

  1. investigating Jul 15, 2024, 11:38 PM UTC

    Copper website (www.copper.com) is not accessible

  2. monitoring Jul 16, 2024, 02:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 16, 2024, 01:23 PM UTC

    This incident has been resolved.