Copper experienced a major incident on July 15, 2024 affecting Help Center, lasting 13h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Help Center
Update timeline
- investigating Jul 15, 2024, 11:38 PM UTC
Copper website (www.copper.com) is not accessible
- monitoring Jul 16, 2024, 02:09 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 16, 2024, 01:23 PM UTC
This incident has been resolved.