Is ConnectWise down?
Last checked 4m agoThe other 239 are up. Active incident: Investigating - x360Sync disconnection issues.
- Cloud Backup: partial outage
- Cloud Backup — All Regions: partial outage
- x360Recover: partial outage
- x360Recover — All Regions: partial outage
- x360Sync: degraded
- x360Sync — All Regions: degraded
6 ConnectWise components have issues right now (last checked 4m ago). The other 239 are up. Active incident: Investigating - x360Sync disconnection issues.
Real-time ConnectWise status, recent outages, and incident history: pulled directly from ConnectWise's official status page at status.connectwise.com every 5 minutes. Pingoru tracks 245 ConnectWise services and has captured 38 incidents in the last 90 days (98.58% uptime). Get email, Slack, Discord, or webhook alerts the moment ConnectWise reports a new incident, free for 3 monitors, no credit card.
Active incidents 2
- x360Syncx360Sync — All Regions
Timeline · 1 update
- investigating · Nov 05, 2026, 05:16 PM UTC
We are currently investigating reports of agents disconnecting from x360Sync hosted cloud. We will follow up with more information soon.
Latest: We are currently investigating reports of agents disconnecting from x360Sync hosted cloud. We will follow up with more information soon.
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- x360Recoverx360Recover — All Regions
Timeline · 2 updates
- identified · Oct 30, 2026, 12:59 AM UTC
The File Browser feature in x360Recover Vaults is temporarily offline. ConnectWise is aware of the issue with the x360Recover Vault File Browser and are working to restore the service. Until then, please use RMC / Recover manager to recover files - https://docs.connectwise.com/x360Recover/Recover_with_x360Recover/File_and_Folder_Browsing_in_x360Recover_Manager
- identified · Oct 30, 2026, 07:00 PM UTC
The File Browser feature in x360Recover Vaults remains temporarily offline. ConnectWise engineers are aware of the issue with the x360Recover Vault File Browser and continue working to restore the service. Please continue to use RMC / Recover manager to recover files: docs.connectwise.com/x360Recover/Recover_with_x360Recover/File_and_Folder_Browsing_in_x360Recover_Manager Additional information will be provided as it becomes available. We appreciate your patience as we continue to work towards a solution.
Latest: The File Browser feature in x360Recover Vaults remains temporarily offline. ConnectWise engineers are aware of the issue with the x360Recover Vault File Browser and continue workin…
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Recent outages & incidents
Past 90 days- x360Recoverx360Recover — APAC
Timeline · 3 updates
- investigating · Nov 03, 2026, 06:49 PM UTC
We are currently investigating an issue affecting some Replibit Vaults on x360Recover on Sydney region, which may be unavailable or unreachable. We will follow up with more information soon.
- identified · Nov 03, 2026, 07:54 PM UTC
We have identified the cause of the issue affecting SYD Replibit Vaults on x360Recover. Our team is working to restore service.
- resolved · Nov 03, 2026, 10:49 PM UTC
This incident has been resolved. Affected SYD Replibit Vaults on x360Recover have been restored and the service is operating normally
Latest: This incident has been resolved. Affected SYD Replibit Vaults on x360Recover have been restored and the service is operating normally
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- Help Desk ServicesHelp Desk Services — North America
Timeline · 2 updates
- identified · Oct 30, 2026, 04:59 PM UTC
We are experiencing an issue currently affecting outbound Help Desk email communications. Inbound email services remain available and continue to operate as expected. Corrective configuration changes have been implemented, and our teams are actively working to resolve the remaining Spamhaus listing. While we do not yet have a confirmed ETA for resolution, we will provide further updates as progress is made.
- resolved · Nov 02, 2026, 08:07 PM UTC
The outbound Help Desk email issue is resolved.
Latest: The outbound Help Desk email issue is resolved.
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- x360Recoverx360Recover — EMEAx360Recover — North America
Timeline · 4 updates
- investigating · Oct 30, 2026, 02:33 PM UTC
We are currently investigating an issue affecting some Replibit Vaults on x360Recover, which may be unavailable or unreachable. We will follow up with more information soon.
- identified · Oct 30, 2026, 04:48 PM UTC
We have identified the cause of the issue affecting some Replibit Vaults on x360Recover. Our team is working to restore service.
- monitoring · Oct 30, 2026, 05:16 PM UTC
A fix has been implemented and affected Replibit Vaults on x360Recover have been restored. We are monitoring the service to confirm stability and will provide a final update once the incident is resolved.
- resolved · Oct 31, 2026, 05:01 AM UTC
This incident has been resolved. Affected Replibit Vaults on x360Recover have been restored and the service is operating normally
Latest: This incident has been resolved. Affected Replibit Vaults on x360Recover have been restored and the service is operating normally
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- ScreenConnectScreenConnect — North America
Timeline · 3 updates
- investigating · Oct 29, 2026, 03:23 PM UTC
We are investigating reports of ScreenConnect instances not loading. Cloud Ops team is working to identify and resolve impacted instances.
- monitoring · Oct 29, 2026, 03:48 PM UTC
The reports of issue impacting ScreenConnect instances has been identified and a resolution is in progress.
- resolved · Oct 29, 2026, 04:36 PM UTC
This has been resolved. ScreenConnect instances in Canada region now operating as usual.
Latest: This has been resolved. ScreenConnect instances in Canada region now operating as usual.
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- ConnectWise HomeConnectWise Home — All Regions
Timeline · 2 updates
- investigating · Oct 23, 2026, 05:24 AM UTC
We have observed that users are unable to log in to ConnectWise Home. We are currently investigating the root cause and will share updates as soon as they are available.
- resolved · Oct 23, 2026, 01:14 PM UTC
Partners should be able to access CW Home
Latest: Partners should be able to access CW Home
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See the full ConnectWise outage history
33 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Status.io · 245 components checked every 5 minutesThe longest incident in the last year, RMM/ScreenConnect Cloud Integrated Partners on May 28, 2026, ran for 9 days. 82 maintenance windows announced in the same period.
Most affected components, last 12 months
- x360Recover14
- PSA11
- ScreenConnect11
- PSA — North America7
- RMM6
Latest incidents
- Investigating - x360Sync disconnection issues
We are currently investigating reports of agents disconnecting from x360Sync hosted cloud. We will follow up with more information soon.
- Investigating - x360Recover - SYD Replibit Vaults
We are currently investigating an issue affecting some Replibit Vaults on x360Recover on Sydney region, which may be unavailable or unreachable. We will follow…
- Help Desk Services – Email Delivery Disruption
We are experiencing an issue currently affecting outbound Help Desk email communications. Inbound email services remain available and continue to operate as…
- Started Nov 05, 2026, 05:16 PM UTC · ● 20h 28m
- Started Nov 03, 2026, 06:49 PM UTC · Resolved Nov 03, 2026, 10:49 PM UTC · 4h
- Started Oct 30, 2026, 04:59 PM UTC · Resolved Nov 02, 2026, 08:07 PM UTC · 3d 3h
- Started Oct 30, 2026, 02:33 PM UTC · Resolved Oct 31, 2026, 05:01 AM UTC · 14h 27m
- Started Oct 30, 2026, 12:59 AM UTC · ● 7d 12h
- Started Oct 29, 2026, 03:23 PM UTC · Resolved Oct 29, 2026, 04:36 PM UTC · 1h 13m
- Started Oct 23, 2026, 05:24 AM UTC · Resolved Oct 23, 2026, 01:14 PM UTC · 7h 49m
- Started Oct 21, 2026, 05:11 PM UTC · Resolved Oct 22, 2026, 11:40 PM UTC · 1d 6h