Is ConnectWise down?

Last checked 4m ago
Current status
6 ConnectWise components have issues

The other 239 are up. Active incident: Investigating - x360Sync disconnection issues.

  • Cloud Backup: partial outage
  • Cloud Backup — All Regions: partial outage
  • x360Recover: partial outage
  • x360Recover — All Regions: partial outage
  • x360Sync: degraded
  • x360Sync — All Regions: degraded

6 ConnectWise components have issues right now (last checked 4m ago). The other 239 are up. Active incident: Investigating - x360Sync disconnection issues.

Real-time ConnectWise status, recent outages, and incident history: pulled directly from ConnectWise's official status page at status.connectwise.com every 5 minutes. Pingoru tracks 245 ConnectWise services and has captured 38 incidents in the last 90 days (98.58% uptime). Get email, Slack, Discord, or webhook alerts the moment ConnectWise reports a new incident, free for 3 monitors, no credit card.

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ConnectWise uptime 98.58% uptime · past 90 days
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Active incidents 2

  1. Ongoing ● 20h 28m
    Started Nov 05, 2026, 05:16 PM UTC
    x360Syncx360Sync — All Regions
    Timeline · 1 update
    • investigating · Nov 05, 2026, 05:16 PM UTC

      We are currently investigating reports of agents disconnecting from x360Sync hosted cloud. We will follow up with more information soon.

    Latest: We are currently investigating reports of agents disconnecting from x360Sync hosted cloud. We will follow up with more information soon.

  2. Ongoing ● 7d 12h
    Started Oct 30, 2026, 12:59 AM UTC
    x360Recoverx360Recover — All Regions
    Timeline · 2 updates
    • identified · Oct 30, 2026, 12:59 AM UTC

      The File Browser feature in x360Recover Vaults is temporarily offline. ConnectWise is aware of the issue with the x360Recover Vault File Browser and are working to restore the service. Until then, please use RMC / Recover manager to recover files - https://docs.connectwise.com/x360Recover/Recover_with_x360Recover/File_and_Folder_Browsing_in_x360Recover_Manager

    • identified · Oct 30, 2026, 07:00 PM UTC

      The File Browser feature in x360Recover Vaults remains temporarily offline. ConnectWise engineers are aware of the issue with the x360Recover Vault File Browser and continue working to restore the service. Please continue to use RMC / Recover manager to recover files: docs.connectwise.com/x360Recover/Recover_with_x360Recover/File_and_Folder_Browsing_in_x360Recover_Manager Additional information will be provided as it becomes available. We appreciate your patience as we continue to work towards a solution.

    Latest: The File Browser feature in x360Recover Vaults remains temporarily offline. ConnectWise engineers are aware of the issue with the x360Recover Vault File Browser and continue workin…

Recent outages & incidents

Past 90 days
  1. Resolved 4h
    Started Nov 03, 2026, 06:49 PM UTC · Resolved Nov 03, 2026, 10:49 PM UTC
    x360Recoverx360Recover — APAC
    Timeline · 3 updates
    • investigating · Nov 03, 2026, 06:49 PM UTC

      We are currently investigating an issue affecting some Replibit Vaults on x360Recover on Sydney region, which may be unavailable or unreachable. We will follow up with more information soon.

    • identified · Nov 03, 2026, 07:54 PM UTC

      We have identified the cause of the issue affecting SYD Replibit Vaults on x360Recover. Our team is working to restore service.

    • resolved · Nov 03, 2026, 10:49 PM UTC

      This incident has been resolved. Affected SYD Replibit Vaults on x360Recover have been restored and the service is operating normally

    Latest: This incident has been resolved. Affected SYD Replibit Vaults on x360Recover have been restored and the service is operating normally

  2. Resolved 3d 3h
    Started Oct 30, 2026, 04:59 PM UTC · Resolved Nov 02, 2026, 08:07 PM UTC
    Help Desk ServicesHelp Desk Services — North America
    Timeline · 2 updates
    • identified · Oct 30, 2026, 04:59 PM UTC

      We are experiencing an issue currently affecting outbound Help Desk email communications. Inbound email services remain available and continue to operate as expected. Corrective configuration changes have been implemented, and our teams are actively working to resolve the remaining Spamhaus listing. While we do not yet have a confirmed ETA for resolution, we will provide further updates as progress is made.

    • resolved · Nov 02, 2026, 08:07 PM UTC

      The outbound Help Desk email issue is resolved.

    Latest: The outbound Help Desk email issue is resolved.

  3. Resolved 14h 27m
    Started Oct 30, 2026, 02:33 PM UTC · Resolved Oct 31, 2026, 05:01 AM UTC
    x360Recoverx360Recover — EMEAx360Recover — North America
    Timeline · 4 updates
    • investigating · Oct 30, 2026, 02:33 PM UTC

      We are currently investigating an issue affecting some Replibit Vaults on x360Recover, which may be unavailable or unreachable. We will follow up with more information soon.

    • identified · Oct 30, 2026, 04:48 PM UTC

      We have identified the cause of the issue affecting some Replibit Vaults on x360Recover. Our team is working to restore service.

    • monitoring · Oct 30, 2026, 05:16 PM UTC

      A fix has been implemented and affected Replibit Vaults on x360Recover have been restored. We are monitoring the service to confirm stability and will provide a final update once the incident is resolved.

    • resolved · Oct 31, 2026, 05:01 AM UTC

      This incident has been resolved. Affected Replibit Vaults on x360Recover have been restored and the service is operating normally

    Latest: This incident has been resolved. Affected Replibit Vaults on x360Recover have been restored and the service is operating normally

  4. Resolved 1h 13m
    Started Oct 29, 2026, 03:23 PM UTC · Resolved Oct 29, 2026, 04:36 PM UTC
    ScreenConnectScreenConnect — North America
    Timeline · 3 updates
    • investigating · Oct 29, 2026, 03:23 PM UTC

      We are investigating reports of ScreenConnect instances not loading. Cloud Ops team is working to identify and resolve impacted instances.

    • monitoring · Oct 29, 2026, 03:48 PM UTC

      The reports of issue impacting ScreenConnect instances has been identified and a resolution is in progress.

    • resolved · Oct 29, 2026, 04:36 PM UTC

      This has been resolved. ScreenConnect instances in Canada region now operating as usual.

    Latest: This has been resolved. ScreenConnect instances in Canada region now operating as usual.

  5. Resolved 7h 49m
    Started Oct 23, 2026, 05:24 AM UTC · Resolved Oct 23, 2026, 01:14 PM UTC
    ConnectWise HomeConnectWise Home — All Regions
    Timeline · 2 updates
    • investigating · Oct 23, 2026, 05:24 AM UTC

      We have observed that users are unable to log in to ConnectWise Home. We are currently investigating the root cause and will share updates as soon as they are available.

    • resolved · Oct 23, 2026, 01:14 PM UTC

      Partners should be able to access CW Home

    Latest: Partners should be able to access CW Home

See the full ConnectWise outage history

33 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse ConnectWise outage history →

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Incident record

Since April 2026 · Status.io · 245 components checked every 5 minutes
83incidents recorded
83last 12 months
38last 90 days
27 hourstypical duration, 12 months

The longest incident in the last year, RMM/ScreenConnect Cloud Integrated Partners on May 28, 2026, ran for 9 days. 82 maintenance windows announced in the same period.

Most affected components, last 12 months

  • x360Recover14
  • PSA11
  • ScreenConnect11
  • PSA — North America7
  • RMM6

Latest incidents

  • Investigating - x360Sync disconnection issues November 5, 2026 · still open · degraded service

    We are currently investigating reports of agents disconnecting from x360Sync hosted cloud. We will follow up with more information soon.

  • Investigating - x360Recover - SYD Replibit Vaults November 3, 2026 · 4 hours · degraded service

    We are currently investigating an issue affecting some Replibit Vaults on x360Recover on Sydney region, which may be unavailable or unreachable. We will follow…

  • Help Desk Services – Email Delivery Disruption October 30, 2026 · 3 days · degraded service

    We are experiencing an issue currently affecting outbound Help Desk email communications. Inbound email services remain available and continue to operate as…

Outage history

Past 90 days · 38 incidents View full outage history →