ConnectWise incident

Investigating - ScreenConnect Cloud Outages In Canada Region

Ongoing since 03:23 PM UTC, affecting ScreenConnect and x360Sync (x360Sync — North America).

monitoring Oct 29, 2026, 03:48 PM UTC

The reports of issue impacting ScreenConnect instances has been identified and a resolution is in progress.

Started
Oct 29, 2026, 03:23 PM UTC
Resolved
Ongoing
Duration
● 46m
Detected by Pingoru
Oct 29, 2026, 03:23 PM UTC

Affected components

ScreenConnectx360Sync (x360Sync — North America)

Update timeline

  1. investigating Oct 29, 2026, 03:23 PM UTC

    We are investigating reports of ScreenConnect instances not loading. Cloud Ops team is working to identify and resolve impacted instances.

  2. monitoring Oct 29, 2026, 03:48 PM UTC

    The reports of issue impacting ScreenConnect instances has been identified and a resolution is in progress.

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