ConnectWise is currently experiencing a minor incident affecting ScreenConnect and x360Sync (All Regions), which began 1h ago. The vendor's full update timeline is below.
Affected components
ScreenConnectx360Sync (All Regions)
Update timeline
- monitoring May 28, 2026, 09:57 PM UTC
A recent update to the ScreenConnect and RMM integration may prevent you from joining sessions. If you're seeing a spinning icon on the Devices page, here's how to fix it: Clear your browser cache and cookies for control.itsupport247.net, then log back into ConnectWise RMM.