ConnectWise incident

RMM/ScreenConnect Cloud Integrated Partners

ConnectWise is currently experiencing a minor incident affecting ScreenConnect and x360Sync (All Regions), which began 1h ago. The vendor's full update timeline is below.

Started
May 28, 2026, 09:57 PM UTC
Resolved
Ongoing
Duration
● 1h 12m
Detected by Pingoru
May 28, 2026, 09:57 PM UTC

Affected components

ScreenConnectx360Sync (All Regions)

Update timeline

  1. monitoring May 28, 2026, 09:57 PM UTC

    A recent update to the ScreenConnect and RMM integration may prevent you from joining sessions. If you're seeing a spinning icon on the Devices page, here's how to fix it: Clear your browser cache and cookies for control.itsupport247.net, then log back into ConnectWise RMM.