ConnectWise incident

RMM/ScreenConnect Cloud Integrated Partners

Minor Resolved View vendor source →

ConnectWise experienced a minor incident on May 28, 2026 affecting ScreenConnect and x360Sync (All Regions), lasting 9d 5h. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 09:57 PM UTC
Resolved
Jun 07, 2026, 03:00 AM UTC
Duration
9d 5h
Detected by Pingoru
May 28, 2026, 09:57 PM UTC

Affected components

ScreenConnectx360Sync (All Regions)

Update timeline

  1. monitoring May 28, 2026, 09:57 PM UTC

    A recent update to the ScreenConnect and RMM integration may prevent you from joining sessions. If you're seeing a spinning icon on the Devices page, here's how to fix it: Clear your browser cache and cookies for control.itsupport247.net, then log back into ConnectWise RMM.