ConnectWise incident

x360 Recover File Browser Degredation

Minor Vendor's status page →

Ongoing since 12:59 AM UTC, affecting x360Recover and x360Sync (x360Sync — All Regions).

identified Oct 30, 2026, 12:59 AM UTC

The File Browser feature in x360Recover Vaults is temporarily offline. ConnectWise is aware of the issue with the x360Recover Vault File Browser and are working to restore the service. Until then, please use RMC / Recover manager to recover files - https://docs.connectwise.com/x360Recover/Recover_with_x360Recover/File_and_Folder_Browsing_in_x360Recover_Manager

Started
Oct 30, 2026, 12:59 AM UTC
Resolved
Ongoing
Duration
● 1h 8m
Detected by Pingoru
Oct 30, 2026, 12:59 AM UTC

Affected components

x360Recoverx360Sync (x360Sync — All Regions)

Update timeline

  1. identified Oct 30, 2026, 12:59 AM UTC

    The File Browser feature in x360Recover Vaults is temporarily offline. ConnectWise is aware of the issue with the x360Recover Vault File Browser and are working to restore the service. Until then, please use RMC / Recover manager to recover files - https://docs.connectwise.com/x360Recover/Recover_with_x360Recover/File_and_Folder_Browsing_in_x360Recover_Manager

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