Conferma Outage History

We have been notified by Revolut of an ongoing issue affecting certain Revolut Business services. Impact reported by Revolut: Revolut card payments may be affected. Creation of new Revolut cards may be unavailable. Other areas of the Revolut Business application may experience disruption. Revolut's technical teams are actively investigating the issue and working to restore normal service as quickly as possible. We apologise for any inconvenience caused and appreciate your patience while Revolut works towards a resolution. We will continue to monitor the situation and provide further updates as they become available from Revolut.

Please be aware that we are current seeing failures impacting Airplus deployments. We are currently investigating an issue affecting requests to the AirPlus Virtual Card service. Some customers may experience errors when submitting requests. Our teams are actively working with the provider to identify the cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.

We are currently investigating an issue affecting deployments via the Visa VPA API, which is resulting in deployment failures. Our teams are actively working to identify the root cause and restore normal service as quickly as possible. We will provide a further update as soon as more information becomes available. We apologise for any inconvenience caused and appreciate your patience while we investigate.

We are aware of an issue affecting access to help.conferma.com and vcpsupport.conferma.com. Users may encounter browser security warnings stating that the connection is not private when attempting to access either portal. Our service provider has been engaged and is actively investigating the issue. As a temporary workaround, users can continue to access the portals by selecting Advanced and then choosing the option to proceed to the website.

We are aware of an issue affecting access to help.conferma.com due to a certificate-related error. As a temporary workaround, customers can access the support portal via https://conferma.service-now.com/csm while our service provider works to restore normal service. Further updates will be provided as they become available.

We are currently experiencing a delay in the handoff and processing of reporting data. The affected reports are expected to be re-queued by 22:00 UTC. Our teams are actively working to restore normal processing and minimise any impact. We will provide a further update as progress is made. We apologise for any inconvenience caused.

We are currently investigating delays affecting the delivery of one-time passcodes (OTPs) for a subset of customers. Customers may experience longer than expected wait times when requesting OTPs. In some cases, an OTP may arrive after a newer OTP has already been requested, causing the original code to be invalid on receipt. Our teams are actively working to identify the cause and restore normal service as quickly as possible. We apologise for any inconvenience this may cause and will provide further updates as more information becomes available.

We are currently experiencing an increase in deployment errors impacting AirPlus transactions. Our teams are actively investigating and working collaboratively with relevant partners to identify the root cause and restore normal service as quickly as possible. We will provide a further update once more information is available.

Please be aware that we are currently seeing failures impacting Revolut API deployments. Conferma has reported the impact to Revolut and we await their investigation. Updates will be shared as they become available.

We are currently seeing some BarclayCard Commercial card's not displaying in Online. Our teams are actively investigating and working to restore service as soon as possible. Our apologies for any inconvenience this may have caused.

We are pleased to confirm that the issue has now been resolved and the details are displaying as expected. We apologise for any inconvenience caused and appreciate your patience while we investigated the matter.

We are currently experiencing an issue affecting some card deployments. A portion of users may encounter errors due to API (system connection) failures. Our team is actively investigating the problem and working to resolve it as quickly as possible. We will share further updates as soon as more information becomes available. Thank you for your patience and understanding.

Please be aware that we are current seeing failures impacting WEX deployments. Conferma has reported the impact to WEX and we await their investigation. Updates will be shared as they become available.

We are currently investigating an intermittent issue affecting Mobile App. Our team is actively working to identify the root cause and will provide updates as soon as possible. Thank you for your patience.

Conferma is currently investigating an incident impacting the processing of the Barclays data file received into the Conferma platform on Sat 07th February Impact: The issue is affecting the processing of Sat 07th transactional data file, which has the potential to cause downstream disruption to Snap reconciliation and reporting processes. Our team is actively engaged in the investigation and have requeued the file for processing. We will continue to provide updates as they become available. Thank you for your continued patience and understanding.

Conferma are continuing to investigate the issue. We appreciate your patience and will keep you informed.

Conferma is currently investigating an incident impacting the delivery of American Express Saudi data files into the Conferma platform. Impact: The issue is affecting the transmission of transactional data files, which is causing downstream disruption to Snap reconciliation and reporting processes. Our team is actively engaged in the investigation to help identify the root cause and will continue to provide updates as they become available. Thank you for your continued patience and understanding.

Conferma continue to investigate the issue and are engaged with American Express support. We appreciate your patience and will keep you informed.

Conferma continue to investigate the issue and are engaged with American Express support. We appreciate your patience and will keep you informed.

We are aware of some performance degradation that may be affecting Conferma Online, and which may result in slower response times. As an initial step, please try logging out and then logging back in, as this often resolves the issue. Our teams are actively reviewing the situation to identify any underlying causes, and we will provide further updates as soon as more information becomes available. Thank you for your patience and understanding.

We are investigating an issue that is impacting administrators’ ability to manage Online Security settings, including resetting Multi-Factor Authentication (MFA) and updating Security Q&A details Our team is actively working to identify the root cause and will provide updates as soon as possible. Thank you for your patience.

We are currently investigating an issue affecting B2B Digital Wallet provisioning. Our team is actively working to identify the root cause and will provide updates as soon as possible. Thank you for your patience.