Conferma incident

External Incident Awareness - Airplus Deployment Failures

Minor Resolved View vendor source →

Conferma experienced a minor incident on October 19, 2026, lasting 3h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2026, 09:26 AM UTC
Resolved
Oct 19, 2026, 12:56 PM UTC
Duration
3h 29m
Detected by Pingoru
Oct 19, 2026, 09:26 AM UTC

Update timeline

  1. investigating Oct 19, 2026, 09:26 AM UTC

    Please be aware that we are current seeing failures impacting Airplus deployments. We are currently investigating an issue affecting requests to the AirPlus Virtual Card service. Some customers may experience errors when submitting requests. Our teams are actively working with the provider to identify the cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.

  2. resolved Oct 19, 2026, 12:56 PM UTC

    The issue affecting AirPlus deployments has now been resolved. Between approximately 10:00 BST and 11:20 BST, some customers may have experienced errors when submitting requests via the AirPlus Virtual Card service. The issue was identified as being with the external provider and has since been addressed. Services have been operating normally following the resolution, and we continue to monitor the situation closely.