Conferma incident

Data File Import Fault - AirPlus

Minor Resolved View vendor source →

Conferma experienced a minor incident on February 18, 2026, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2026, 01:52 PM UTC
Resolved
Feb 19, 2026, 01:59 PM UTC
Duration
1d
Detected by Pingoru
Feb 18, 2026, 01:52 PM UTC

Update timeline

  1. monitoring Feb 18, 2026, 01:52 PM UTC

    Conferma identified and resolved an incident impacting the importing of AirPlus data files into the Conferma platform. Impact: The issue affected the importing of transactional data contained in the 16th and 17th data files causing downstream disruption to Snap reconciliation and reporting processes. We have implemented a fix and are currently monitoring the service. Thank you for your continued patience.

  2. resolved Feb 19, 2026, 01:59 PM UTC

    No further issues during monitoring. Incident has been resolved.