commercetools incident

Degraded Performance - GCP Europe

Resolved after 51 minutes, affecting Composable Commerce: APIs and Composable Commerce: APIs (Composable Commerce: APIs — Europe (Google Cloud)), on July 30, 2026.

resolved Jul 30, 2026, 12:54 PM UTC

The reported issue has been successfully resolved. We apologize for any inconvenience this may have caused and appreciate your understanding as we worked to restore service.

Started
Jul 30, 2026, 12:03 PM UTC
Resolved
Jul 30, 2026, 12:54 PM UTC
Duration
51m
Detected by Pingoru
Jul 30, 2026, 12:03 PM UTC

Affected components

Composable Commerce: APIsComposable Commerce: APIs (Composable Commerce: APIs — Europe (Google Cloud))

Update timeline

  1. investigating Jul 30, 2026, 12:03 PM UTC

    We are currently investigating an increase in errors on multiple endpoints. Our engineering team is working to identify the root cause. We will provide updates as soon as more information becomes available.

  2. monitoring Jul 30, 2026, 12:17 PM UTC

    All systems are currently operating normally. We are closely monitoring performance and will provide updates if any changes occur.

  3. resolved Jul 30, 2026, 12:54 PM UTC

    The reported issue has been successfully resolved. We apologize for any inconvenience this may have caused and appreciate your understanding as we worked to restore service.

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