commercetools experienced a minor incident on July 30, 2026 affecting Composable Commerce: APIs and Checkout (Europe (Google Cloud)), lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 30, 2026, 12:03 PM UTC
We are currently investigating an increase in errors on multiple endpoints, mainly affecting product projection related endpoints. Our engineering team is working to identify the root cause. We will provide updates as soon as more information becomes available. Back to current status SUBSCRIBE Status History Report Issue Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription
- investigating Jul 30, 2026, 12:03 PM UTC
We are currently investigating an increase in errors on multiple endpoints. Our engineering team is working to identify the root cause. We will provide updates as soon as more information becomes available.
- monitoring Jul 30, 2026, 12:17 PM UTC
All systems are currently operating normally. We are closely monitoring performance and will provide updates if any changes occur.
- monitoring Jul 30, 2026, 12:17 PM UTC
All systems are currently operating normally. We are closely monitoring performance and will provide updates if any changes occur.
- resolved Jul 30, 2026, 12:54 PM UTC
The reported issue has been successfully resolved. We apologize for any inconvenience this may have caused and appreciate your understanding as we worked to restore service.