commercetools experienced a minor incident on August 13, 2026 affecting Frontend: Delivery & API hub and Checkout (North America (Google Cloud)) and 1 more component, lasting 1h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Aug 13, 2026, 06:43 PM UTC
We are currently investigating reports of security warnings when accessing sites under *.frontend.site domains which only affects non-production projects. Visitors may experience interstitial browser warnings indicating potential security risks. Our engineering team is actively working with our third-party infrastructure partner to resolve the domain configuration and mitigate the warnings.
- monitoring Aug 13, 2026, 07:44 PM UTC
Our engineering team is co-ordinating with the infrastructure partner and we are awaiting a response from our partner to complete the remediation. We will provide further updates as soon as more information becomes available.