Merchant Center - issue with navigation and discoverability of custom apps and custom views

Update timeline

1. identified Sep 24, 2026, 07:16 AM UTC

   We are currently investigating an issue affecting the Composable Commerce Merchant Center. Affected projects may observe that custom apps and Custom Views are not displayed within the left-hand navigation menu or on pages. Direct links to these apps and views remain functional as a temporary workaround. Our engineering team is actively working to identify the root cause and resolve the issue as quickly as possible.

2. identified Sep 24, 2026, 09:00 AM UTC

   We are currently investigating an issue affecting the Composable Commerce Merchant Center. Affected projects may observe that custom apps and Custom Views are not displayed within the left-hand navigation menu or on pages. Direct links to these apps and views remain functional as a temporary workaround. Our engineering team is currently taking corrective actions to apply a fix and restore normal functionality. We will provide further updates as progress is made.

3. identified Sep 24, 2026, 09:07 AM UTC

   We have successfully identified the cause of the issue where custom apps and Custom Views are not displayed in the navigation menu or on pages within the Composable Commerce Merchant Center. Direct links to these apps and views remain functional as a temporary workaround. Our engineering team is currently taking corrective actions to apply a fix and restore normal functionality. We will provide further updates as progress is made.

4. identified Sep 24, 2026, 09:36 AM UTC

   Our engineering team is continuing to actively work on resolving the issue affecting the Composable Commerce Merchant Center. We are working to restore normal functionality as quickly as possible and will provide further updates as progress is made.

5. identified Sep 24, 2026, 10:20 AM UTC

   Our engineering team is continuing to actively work on resolving the issue affecting the Composable Commerce Merchant Center. We are working to restore normal functionality as quickly as possible and will provide further updates as progress is made. Direct links to these apps and views remain functional as a temporary workaround.

6. identified Sep 24, 2026, 10:57 AM UTC

   Our engineering team is making progress on the resolution and is currently finalizing measures to address the issue affecting the Composable Commerce Merchant Center. We are working to restore normal functionality as quickly as possible and will provide further updates as progress is made.

7. monitoring Sep 24, 2026, 11:16 AM UTC

   We have deployed a fix for the issue affecting custom apps and Custom Views within the Composable Commerce Merchant Center. Normal navigation menu and page functionality have been restored, and we are currently monitoring system performance to ensure stability. Direct links to apps and views continue to remain functional. We will provide a final update once stability is fully confirmed.

8. resolved Sep 24, 2026, 11:47 AM UTC

   The reported issue affecting custom apps and Custom Views within the Composable Commerce Merchant Center has been successfully resolved. Normal navigation menu functionality and page display have been fully restored. We appreciate your patience while our team worked to resolve the issue.