Is commercetools down?
Last checked 2m agoNo incidents right now.
commercetools is operational right now. Last checked 2m ago; the most recent incident resolved 33d ago.
Real-time commercetools status, recent outages, and incident history — pulled directly from commercetools's official status page at https://status.commercetools.com every 5 minutes. Pingoru tracks 32 commercetools services and has captured 3 incidents in the last 90 days (99.58% uptime). Get email, Slack, Discord, or webhook alerts the moment commercetools reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Composable Commerce: APIsEurope (Google Cloud)
Timeline · 6 updates
- investigating · May 11, 2026, 08:45 AM UTC
We are currently investigating an increase in errors. Our engineering team is working to identify the root cause and restore optimal performance. We will provide updates as soon as more information becomes available. Back to current status SUBSCRIBE Status Report Issue Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription
- investigating · May 11, 2026, 08:56 AM UTC
We are currently investigating an increase in errors. Our engineering team is working to identify the root cause and restore optimal performance. We will provide updates as soon as more information becomes available.
- monitoring · May 11, 2026, 09:02 AM UTC
The errors have now been mitigated, and we are actively investigating the underlying cause of the behavior reported. We will continue to provide regular updates
- monitoring · May 11, 2026, 09:14 AM UTC
The errors have now been mitigated, and we are actively investigating the underlying cause of the behavior reported. We will continue to provide regular updates
- monitoring · May 11, 2026, 09:23 AM UTC
We have identified the cause of the issue, and we have applied the necessary mitigation actions. We are monitoring progress closely, and we will provide updates as necessary.
- resolved · May 11, 2026, 11:12 AM UTC
The reported issue has been successfully resolved. We apologize for any inconvenience this may have caused and appreciate your understanding as we worked to restore service.
Latest: The reported issue has been successfully resolved. We apologize for any inconvenience this may have caused and appreciate your understanding as we worked to restore service.
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- Frontend: Delivery & API hubNorth America (Google Cloud)Europe (Google Cloud)Australia (Google Cloud)
Timeline · 4 updates
- investigating · May 10, 2026, 07:14 AM UTC
The external service is experiencing network issues affecting our Frontend Delivery. Our teams are closely monitoring the situation and working with our partners to ensure that our services are operating correctly. For more details, you can check the partner's status page: https://www.cloudflarestatus.com/
- identified · May 10, 2026, 07:47 AM UTC
We have identified that our services are currently being impacted by a widespread network incident involving our external Content Delivery Network (CDN). For more details, you can check the partner's status page: https://www.cloudflarestatus.com/
- monitoring · May 10, 2026, 08:12 AM UTC
We are seeing signs of recovery, and our services are beginning to stabilize. We are continuing to monitor the situation closely to ensure full stability before marking this incident as resolved.
- resolved · May 10, 2026, 08:28 AM UTC
The reported issue has been successfully resolved. We apologize for any inconvenience this may have caused and appreciate your understanding as we worked to restore service.
Latest: The reported issue has been successfully resolved. We apologize for any inconvenience this may have caused and appreciate your understanding as we worked to restore service.
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- Frontend: CI / CD PipelineNorth America (Google Cloud)Europe (Google Cloud)Australia (Google Cloud)
Timeline · 3 updates
- investigating · May 06, 2026, 10:12 AM UTC
Our CI/CD pipeline is currently experiencing delays which is preventing new builds and deployments. Deployments of previously successful builds are still functional. Our engineering team is investigating the cause of the issue and is working diligently to restore full service.
- identified · May 06, 2026, 10:41 AM UTC
A customer's repository activity triggered a large number of CI builds, causing delays. Our platform is actively working on cleaning the queue. We are already seeing builds return to a green state for many customers. We are continuing to monitor the situation closely to ensure full stability across all accounts.
- monitoring · May 06, 2026, 11:00 AM UTC
We are now seeing builds returning to green across the platform. While the system appears to be functioning normally, we have moved to the monitoring phase to ensure continued stability.
Latest: We are now seeing builds returning to green across the platform. While the system appears to be functioning normally, we have moved to the monitoring phase to ensure continued stab…
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- Degraded Performance - GCP Europe ResolvedStarted May 11, 2026, 08:45 AM UTC · Resolved May 11, 2026, 11:12 AM UTC · 2h 27m
- Started May 10, 2026, 07:14 AM UTC · Resolved May 10, 2026, 08:28 AM UTC · 1h 13m
- CI/CD Build Delays ResolvedStarted May 06, 2026, 10:12 AM UTC · Resolved May 06, 2026, 11:54 AM UTC · 1h 42m