Is commercetools down?

Last checked 2m ago
Current status
commercetools is up

No incidents right now.

Official status page: https://status.commercetools.com · Polled every 5 minutes · 32 components tracked

commercetools is operational right now. Last checked 2m ago; the most recent incident resolved 33d ago.

Real-time commercetools status, recent outages, and incident history — pulled directly from commercetools's official status page at https://status.commercetools.com every 5 minutes. Pingoru tracks 32 commercetools services and has captured 3 incidents in the last 90 days (99.58% uptime). Get email, Slack, Discord, or webhook alerts the moment commercetools reports a new incident — free for 5 monitors, no credit card.

Users who monitor commercetools also follow these eCommerce services: Shopify Stripe PayPal Blackbaud NetSuite Squarespace BigCommerce Cybersource Gorgias PayFast View all 6,000+ providers
commercetools uptime 99.58% uptime · past 90 days
Mon Wed Fri
MarAprMayJun
Less More

Recent outages & incidents

Past 90 days
  1. Resolved 2h 27m
    Started May 11, 2026, 08:45 AM UTC · Resolved May 11, 2026, 11:12 AM UTC
    Composable Commerce: APIsEurope (Google Cloud)
    Timeline · 6 updates
    • investigating · May 11, 2026, 08:45 AM UTC

      We are currently investigating an increase in errors. Our engineering team is working to identify the root cause and restore optimal performance. We will provide updates as soon as more information becomes available. Back to current status SUBSCRIBE Status Report Issue Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription

    • investigating · May 11, 2026, 08:56 AM UTC

      We are currently investigating an increase in errors. Our engineering team is working to identify the root cause and restore optimal performance. We will provide updates as soon as more information becomes available.

    • monitoring · May 11, 2026, 09:02 AM UTC

      The errors have now been mitigated, and we are actively investigating the underlying cause of the behavior reported. We will continue to provide regular updates

    • monitoring · May 11, 2026, 09:14 AM UTC

      The errors have now been mitigated, and we are actively investigating the underlying cause of the behavior reported. We will continue to provide regular updates

    • monitoring · May 11, 2026, 09:23 AM UTC

      We have identified the cause of the issue, and we have applied the necessary mitigation actions. We are monitoring progress closely, and we will provide updates as necessary.

    • resolved · May 11, 2026, 11:12 AM UTC

      The reported issue has been successfully resolved. We apologize for any inconvenience this may have caused and appreciate your understanding as we worked to restore service.

    Latest: The reported issue has been successfully resolved. We apologize for any inconvenience this may have caused and appreciate your understanding as we worked to restore service.

  2. Resolved 1h 13m
    Started May 10, 2026, 07:14 AM UTC · Resolved May 10, 2026, 08:28 AM UTC
    Frontend: Delivery & API hubNorth America (Google Cloud)Europe (Google Cloud)Australia (Google Cloud)
    Timeline · 4 updates
    • investigating · May 10, 2026, 07:14 AM UTC

      The external service is experiencing network issues affecting our Frontend Delivery. Our teams are closely monitoring the situation and working with our partners to ensure that our services are operating correctly. For more details, you can check the partner's status page: https://www.cloudflarestatus.com/

    • identified · May 10, 2026, 07:47 AM UTC

      We have identified that our services are currently being impacted by a widespread network incident involving our external Content Delivery Network (CDN). For more details, you can check the partner's status page: https://www.cloudflarestatus.com/

    • monitoring · May 10, 2026, 08:12 AM UTC

      We are seeing signs of recovery, and our services are beginning to stabilize. We are continuing to monitor the situation closely to ensure full stability before marking this incident as resolved.

    • resolved · May 10, 2026, 08:28 AM UTC

      The reported issue has been successfully resolved. We apologize for any inconvenience this may have caused and appreciate your understanding as we worked to restore service.

    Latest: The reported issue has been successfully resolved. We apologize for any inconvenience this may have caused and appreciate your understanding as we worked to restore service.

  3. Resolved 1h 42m
    Started May 06, 2026, 10:12 AM UTC · Resolved May 06, 2026, 11:54 AM UTC
    Frontend: CI / CD PipelineNorth America (Google Cloud)Europe (Google Cloud)Australia (Google Cloud)
    Timeline · 3 updates
    • investigating · May 06, 2026, 10:12 AM UTC

      Our CI/CD pipeline is currently experiencing delays which is preventing new builds and deployments. Deployments of previously successful builds are still functional. Our engineering team is investigating the cause of the issue and is working diligently to restore full service.

    • identified · May 06, 2026, 10:41 AM UTC

      A customer's repository activity triggered a large number of CI builds, causing delays. Our platform is actively working on cleaning the queue. We are already seeing builds return to a green state for many customers. We are continuing to monitor the situation closely to ensure full stability across all accounts.

    • monitoring · May 06, 2026, 11:00 AM UTC

      We are now seeing builds returning to green across the platform. While the system appears to be functioning normally, we have moved to the monitoring phase to ensure continued stability.

    Latest: We are now seeing builds returning to green across the platform. While the system appears to be functioning normally, we have moved to the monitoring phase to ensure continued stab…

Outage history

Past 90 days · 3 incidents View full outage history →