Is commercetools down?

We are experiencing elevated levels of 5xx errors across certain API endpoints. Our teams are actively investigating the issue and working to mitigate the impact. We are committed to resolving this as swiftly as possible and will provide further updates shortly. Back to current status SUBSCRIBE Status History Report Issue Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription

All systems are currently operating normally. We are closely monitoring performance and will provide updates if any changes occur.

The reported issue has been successfully resolved. We apologize for any inconvenience this may have caused and appreciate your understanding as we worked to restore service.

We are experiencing elevated levels of 5xx errors across certain API endpoints. Our teams are actively investigating the issue and working to mitigate the impact. We are committed to resolving this as swiftly as possible and will provide further updates shortly.

We are currently investigating an issue affecting the Composable Commerce Merchant Center. Affected projects may observe that custom apps and Custom Views are not displayed within the left-hand navigation menu or on pages. Direct links to these apps and views remain functional as a temporary workaround. Our engineering team is actively working to identify the root cause and resolve the issue as quickly as possible. Back to current status SUBSCRIBE Status History Report Issue Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription

We are currently investigating an issue affecting the Composable Commerce Merchant Center. Affected projects may observe that custom apps and Custom Views are not displayed within the left-hand navigation menu or on pages. Direct links to these apps and views remain functional as a temporary workaround. Our engineering team is currently taking corrective actions to apply a fix and restore normal functionality. We will provide further updates as progress is made.

We have successfully identified the cause of the issue where custom apps and Custom Views are not displayed in the navigation menu or on pages within the Composable Commerce Merchant Center. Direct links to these apps and views remain functional as a temporary workaround. Our engineering team is currently taking corrective actions to apply a fix and restore normal functionality. We will provide further updates as progress is made.

Our engineering team is continuing to actively work on resolving the issue affecting the Composable Commerce Merchant Center. We are working to restore normal functionality as quickly as possible and will provide further updates as progress is made.

Our engineering team is continuing to actively work on resolving the issue affecting the Composable Commerce Merchant Center. We are working to restore normal functionality as quickly as possible and will provide further updates as progress is made. Direct links to these apps and views remain functional as a temporary workaround.

Our engineering team is making progress on the resolution and is currently finalizing measures to address the issue affecting the Composable Commerce Merchant Center. We are working to restore normal functionality as quickly as possible and will provide further updates as progress is made.

We have deployed a fix for the issue affecting custom apps and Custom Views within the Composable Commerce Merchant Center. Normal navigation menu and page functionality have been restored, and we are currently monitoring system performance to ensure stability. Direct links to apps and views continue to remain functional. We will provide a final update once stability is fully confirmed.

The reported issue affecting custom apps and Custom Views within the Composable Commerce Merchant Center has been successfully resolved. Normal navigation menu functionality and page display have been fully restored. We appreciate your patience while our team worked to resolve the issue.

We are currently investigating reports of security warnings when accessing sites under *.frontend.site domains which only affects non-production projects. Visitors may experience interstitial browser warnings indicating potential security risks. Our engineering team is actively working with our third-party infrastructure partner to resolve the domain configuration and mitigate the warnings.

Our engineering team is co-ordinating with the infrastructure partner and we are awaiting a response from our partner to complete the remediation. We will provide further updates as soon as more information becomes available.

We are experiencing issues with deployments. Our live services remain unaffected and not impacting active pages but is preventing new deployments from being pushed to production. Our team is investigating the cause and will provide updates as they become available.

We are experiencing issues with deployments. Our live services remain unaffected and active pages are not impacted, but this issue is preventing new deployments from being pushed to production. Our team is waiting for the resolution of the GitHub Actions incident and will provide updates as they become available.

We are experiencing issues with deployments. Our live services remain unaffected, and active pages are not impacted, but this issue is preventing new deployments from being pushed to production. The GitHub Actions incident is still ongoing, and we're continuing to monitor. We'll keep you posted.

We are experiencing issues with deployments. Our live services remain unaffected, and active pages are not impacted, but this issue is preventing new deployments from being pushed to production. The GitHub Actions incident is still ongoing, and we're continuing to monitor.

We are continuing to experience issues with our deployment pipeline, which is preventing new deployments from being pushed to production. Live services and active pages remain unaffected. We will provide further updates as soon as more information becomes available.

We are currently monitoring the situation alongside our deployment partner about the ongoing deployment pipeline issues. Live services and active storefront pages remain fully operational, but new deployments are temporarily prevented from being pushed to production. We will provide further updates as more information becomes available.

The related Github incident has been marked as resolved. We have restarted our build queue and confirmed that new builds are running normally. Please note that the downtime caused by the Github incident may have caused some builds to fail. If a build is still missing from your CI, you may need to push an empty commit to force a new one.