Is commercetools down?

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Current status
commercetools is up

No incidents right now.

Official status page: https://status.commercetools.com · Polled every 5 minutes · 32 components tracked

commercetools is operational right now. Last checked just now; the most recent incident resolved 23d ago.

Real-time commercetools status, recent outages, and incident history — pulled directly from commercetools's official status page at https://status.commercetools.com every 5 minutes. Pingoru tracks 32 commercetools services and has captured 8 incidents in the last 90 days (99.34% uptime). Get email, Slack, Discord, or webhook alerts the moment commercetools reports a new incident — free for 5 monitors, no credit card.

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commercetools uptime 99.34% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 34m
    Started Aug 13, 2026, 06:43 PM UTC · Resolved Aug 13, 2026, 08:17 PM UTC
    Frontend: Delivery & API hubNorth America (Google Cloud)Europe (Google Cloud)Australia (Google Cloud)
    Timeline · 2 updates
    • monitoring · Aug 13, 2026, 06:43 PM UTC

      We are currently investigating reports of security warnings when accessing sites under *.frontend.site domains which only affects non-production projects. Visitors may experience interstitial browser warnings indicating potential security risks. Our engineering team is actively working with our third-party infrastructure partner to resolve the domain configuration and mitigate the warnings.

    • monitoring · Aug 13, 2026, 07:44 PM UTC

      Our engineering team is co-ordinating with the infrastructure partner and we are awaiting a response from our partner to complete the remediation. We will provide further updates as soon as more information becomes available.

    Latest: Our engineering team is co-ordinating with the infrastructure partner and we are awaiting a response from our partner to complete the remediation. We will provide further updates a…

  2. Resolved 8h 16m
    Started Aug 06, 2026, 06:24 PM UTC · Resolved Aug 07, 2026, 02:41 AM UTC
    Frontend: CI / CD PipelineNorth America (Google Cloud)Europe (Google Cloud)Australia (Google Cloud)
    Timeline · 13 updates
    • identified · Aug 06, 2026, 06:24 PM UTC

      We are experiencing issues with deployments. Our live services remain unaffected and not impacting active pages but is preventing new deployments from being pushed to production. Our team is investigating the cause and will provide updates as they become available. Back to current status SUBSCRIBE Status History Report Issue Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription

    • identified · Aug 06, 2026, 06:24 PM UTC

      We are experiencing issues with deployments. Our live services remain unaffected and not impacting active pages but is preventing new deployments from being pushed to production. Our team is investigating the cause and will provide updates as they become available.

    • identified · Aug 06, 2026, 08:22 PM UTC

      We are experiencing issues with deployments. Our live services remain unaffected and active pages are not impacted, but this issue is preventing new deployments from being pushed to production. Our team is waiting for the resolution of the GitHub Actions incident and will provide updates as they become available.

    • identified · Aug 06, 2026, 08:22 PM UTC

      We are experiencing issues with deployments. Our live services remain unaffected and active pages are not impacted, but this issue is preventing new deployments from being pushed to production. Our team is waiting for the resolution of the GitHub Actions incident and will provide updates as they become available.

    • identified · Aug 06, 2026, 09:33 PM UTC

      We are experiencing issues with deployments. Our live services remain unaffected, and active pages are not impacted, but this issue is preventing new deployments from being pushed to production. The GitHub Actions incident is still ongoing, and we're continuing to monitor. We'll keep you posted.

    • identified · Aug 06, 2026, 09:33 PM UTC

      We are experiencing issues with deployments. Our live services remain unaffected, and active pages are not impacted, but this issue is preventing new deployments from being pushed to production. The GitHub Actions incident is still ongoing, and we're continuing to monitor. We'll keep you posted.

    • identified · Aug 06, 2026, 10:41 PM UTC

      We are experiencing issues with deployments. Our live services remain unaffected, and active pages are not impacted, but this issue is preventing new deployments from being pushed to production. The GitHub Actions incident is still ongoing, and we're continuing to monitor.

    • identified · Aug 06, 2026, 10:41 PM UTC

      We are experiencing issues with deployments. Our live services remain unaffected, and active pages are not impacted, but this issue is preventing new deployments from being pushed to production. The GitHub Actions incident is still ongoing, and we're continuing to monitor.

    • identified · Aug 06, 2026, 11:44 PM UTC

      We are continuing to experience issues with our deployment pipeline, which is preventing new deployments from being pushed to production. Live services and active pages remain unaffected. We will provide further updates as soon as more information becomes available.

    • identified · Aug 06, 2026, 11:44 PM UTC

      We are continuing to experience issues with our deployment pipeline, which is preventing new deployments from being pushed to production. Live services and active pages remain unaffected. We will provide further updates as soon as more information becomes available.

    • identified · Aug 07, 2026, 12:49 AM UTC

      We are currently monitoring the situation alongside our deployment partner about the ongoing deployment pipeline issues. Live services and active storefront pages remain fully operational, but new deployments are temporarily prevented from being pushed to production. We will provide further updates as more information becomes available.

    • identified · Aug 07, 2026, 12:49 AM UTC

      We are currently monitoring the situation alongside our deployment partner about the ongoing deployment pipeline issues. Live services and active storefront pages remain fully operational, but new deployments are temporarily prevented from being pushed to production. We will provide further updates as more information becomes available.

    • resolved · Aug 07, 2026, 02:41 AM UTC

      The related Github incident has been marked as resolved. We have restarted our build queue and confirmed that new builds are running normally. Please note that the downtime caused by the Github incident may have caused some builds to fail. If a build is still missing from your CI, you may need to push an empty commit to force a new one.

    Latest: The related Github incident has been marked as resolved. We have restarted our build queue and confirmed that new builds are running normally. Please note that the downtime caused …

  3. Resolved 50m
    Started Jul 30, 2026, 12:03 PM UTC · Resolved Jul 30, 2026, 12:54 PM UTC
    Composable Commerce: APIsEurope (Google Cloud)
    Timeline · 5 updates
    • investigating · Jul 30, 2026, 12:03 PM UTC

      We are currently investigating an increase in errors on multiple endpoints, mainly affecting product projection related endpoints. Our engineering team is working to identify the root cause. We will provide updates as soon as more information becomes available. Back to current status SUBSCRIBE Status History Report Issue Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription

    • investigating · Jul 30, 2026, 12:03 PM UTC

      We are currently investigating an increase in errors on multiple endpoints. Our engineering team is working to identify the root cause. We will provide updates as soon as more information becomes available.

    • monitoring · Jul 30, 2026, 12:17 PM UTC

      All systems are currently operating normally. We are closely monitoring performance and will provide updates if any changes occur.

    • monitoring · Jul 30, 2026, 12:17 PM UTC

      All systems are currently operating normally. We are closely monitoring performance and will provide updates if any changes occur.

    • resolved · Jul 30, 2026, 12:54 PM UTC

      The reported issue has been successfully resolved. We apologize for any inconvenience this may have caused and appreciate your understanding as we worked to restore service.

    Latest: The reported issue has been successfully resolved. We apologize for any inconvenience this may have caused and appreciate your understanding as we worked to restore service.

  4. Resolved 41m
    Started Jul 30, 2026, 09:19 AM UTC · Resolved Jul 30, 2026, 10:00 AM UTC
    Composable Commerce: APIsEurope (Google Cloud)
    Timeline · 4 updates
    • investigating · Jul 30, 2026, 09:19 AM UTC

      We are currently investigating an increase in errors on multiple endpoints. Our engineering team is working to identify the root cause. We will provide updates as soon as more information becomes available.

    • investigating · Jul 30, 2026, 09:19 AM UTC

      We are currently investigating an increase in errors on multiple endpoints. Our engineering team is working to identify the root cause. We will provide updates as soon as more information becomes available. Back to current status SUBSCRIBE Status History Report Issue Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription

    • monitoring · Jul 30, 2026, 09:27 AM UTC

      All systems are currently operating normally. We are closely monitoring performance and will provide updates if any changes occur.

    • resolved · Jul 30, 2026, 10:00 AM UTC

      The reported issue has been successfully resolved. We apologize for any inconvenience this may have caused and appreciate your understanding as we worked to restore service.

    Latest: The reported issue has been successfully resolved. We apologize for any inconvenience this may have caused and appreciate your understanding as we worked to restore service.

  5. Resolved 1h 41m
    Started Jul 10, 2026, 12:49 AM UTC · Resolved Jul 10, 2026, 02:30 AM UTC
    Composable Commerce: APIsEurope (Google Cloud)
    Timeline · 8 updates
    • investigating · Jul 10, 2026, 12:49 AM UTC

      We are experiencing elevated levels of 5xx errors across API endpoints. Our teams are actively investigating the issue and working to mitigate the impact. We are committed to resolving this as swiftly as possible and will provide further updates shortly. Back to current status SUBSCRIBE Status History Report Issue Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription

    • investigating · Jul 10, 2026, 12:56 AM UTC

      We are experiencing elevated levels of 5xx errors across certain API endpoints. Our teams are actively investigating the issue and working to mitigate the impact. We are committed to resolving this as swiftly as possible and will provide further updates shortly.

    • investigating · Jul 10, 2026, 01:29 AM UTC

      We are actively investigating the underlying cause of the behavior reported. Our team is working to resolve the issue and we will continue to provide regular updates

    • investigating · Jul 10, 2026, 01:29 AM UTC

      We are actively investigating the underlying cause of the behavior reported. Our team is working to resolve the issue and we will continue to provide regular updates

    • identified · Jul 10, 2026, 01:41 AM UTC

      We have identified the cause of the issue and are currently taking corrective actions to resolve it. We are monitoring progress closely and we will provide updates as necessary.

    • identified · Jul 10, 2026, 01:41 AM UTC

      We have identified the cause of the issue and are currently taking corrective actions to resolve it. We are monitoring progress closely and we will provide updates as necessary.

    • monitoring · Jul 10, 2026, 01:51 AM UTC

      All systems are currently operating normally. We are closely monitoring performance and will provide updates if any changes occur.

    • resolved · Jul 10, 2026, 02:30 AM UTC

      The reported issue has been successfully resolved. We apologize for any inconvenience this may have caused and appreciate your understanding as we worked to restore service.

    Latest: The reported issue has been successfully resolved. We apologize for any inconvenience this may have caused and appreciate your understanding as we worked to restore service.

See the full commercetools outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 6 incidents View full outage history →