Cognite Outage History
Cognite is up right nowPingoru has recorded 89 incidents for Cognite: 89 in the last 12 months and 21 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 16 | 573 of 720 (80%) |
| May 2026 | 7 | 204 of 744 (27%) |
| June 2026 | 6 | 424 of 720 (59%) |
| July 2026 | 3 | 195 of 744 (26%) |
| August 2026 | 4 | 205 of 744 (28%) |
| September 2026 | 12 | 415 of 720 (58%) |
| October 2026 | 5 | 126 of 591 (21%) |
Incidents, newest first
Minor March 17, 2026 Time Series Update Latency 20h 46m Cognite Data Fusion UI, Cognite Data Fusion API, Cognite Data Fusion API, Cognite Data Fusion UI
Started Mar 17, 2026, 05:17 PM UTC· resolved Mar 18, 2026, 02:03 PM UTC
- investigating Mar 17, 2026, 05:17 PM UTC
We are currently investigating a synchronization issue in the westeurope-1 region where CogniteTimeSeries updates and deletions are failing to propagate from PG3 to the time series backend. This disruption has led to sync delays exceeding around 1 hour for affected projects and may result in stale data appearing in DMS search results.
- monitoring Mar 17, 2026, 06:27 PM UTC
We have implemented a mitigation strategy to resolve the synchronization bottleneck in the westeurope-1 region and are now observing the recovery of the CogniteTimeSeries pipeline.
- resolved Mar 18, 2026, 02:03 PM UTC
The engineering team confirmed that the issue is resolved.
Minor March 12, 2026 Errors Observed when Creating/Editing Activities on Maintain Direct Planning Modal 1h 43m
Started Mar 12, 2026, 07:56 PM UTC· resolved Mar 12, 2026, 09:40 PM UTC
No vendor updates were posted for this incident.
Minor March 11, 2026 Unavailability of Data Modelling Services 2h 52m Cognite Data Fusion UI, Cognite Data Fusion UI, Cognite InField
Started Mar 11, 2026, 12:01 PM UTC· resolved Mar 11, 2026, 02:54 PM UTC
- monitoring Mar 11, 2026, 12:01 PM UTC
Data modelling services where experiencing high error rate and downtime. This was caused by a scheduled maintenance that was delayed - https://status.cognite.com/incidents/01KJ6ZTBW8WGHED40N7935TVBW The service has been partially restored but there is a risk of further downtime as there is another maintenance scheduled.
- monitoring Mar 11, 2026, 01:17 PM UTC
The ongoing issue is impacting Cognite Data Fusion UI. User might see slowness or failure to load UI components
- monitoring Mar 11, 2026, 01:26 PM UTC
The database maintenance is completed. We are seeing a recovery in services . We will be following up with the cloud vendor on a reason-for-outage report and also why the agreed-on maintenance window was disregarded.
- resolved Mar 11, 2026, 02:54 PM UTC
The issue has been resolved and all the affected service are functional
Minor March 11, 2026 Infield outage issue 2d 19h Cognite InField
Started Mar 11, 2026, 11:17 AM UTC· resolved Mar 14, 2026, 06:39 AM UTC
- investigating Mar 11, 2026, 11:17 AM UTC
There is a service outage in Infield, leading to some customers not being able to access Infield. This is caused due to an issue in a planned maintenance - https://status.cognite.com/incidents/01KJ6ZTBW8WGHED40N7935TVBW#updates
- monitoring Mar 11, 2026, 01:35 PM UTC
The database maintenance is completed. We are seeing a recovery in services . We will be following up with the cloud vendor on a reason-for-outage report and also why the agreed-on maintenance window was disregarded.
- resolved Mar 14, 2026, 06:39 AM UTC
After monitoring the incident, the engineering team has confirmed the incident is now resolved.
Minor March 3, 2026 Degraded Indexing Performance Observed in Semantic Search 13d 4h Cognite Data Fusion UI, Cognite Data Fusion API, Cognite Data Fusion API, Cognite Data Fusion UI
Started Mar 03, 2026, 01:07 PM UTC· resolved Mar 16, 2026, 05:59 PM UTC
- investigating Mar 03, 2026, 01:07 PM UTC
We are currently observing a degraded performance issue with file uploads to Semantic Search. However, this is limited to new file uploads, file deletes and viewing recently uploaded files.
- identified Mar 03, 2026, 03:06 PM UTC
The underlying issue has been identified and a fix is now being worked on. The backlog of the impacted files is now being processed and the situation is gradually improving. We will update once the components are fully operational.
- monitoring Mar 05, 2026, 12:54 PM UTC
Disk usage across the Elasticsearch cluster has decreased and cluster health is now green. A backfill is running to ensure all projects are up to date, and the system is being monitored to confirm stability.
- monitoring Mar 09, 2026, 11:01 AM UTC
With some improvements made, we are continuing to monitor the incident.
- resolved Mar 16, 2026, 05:59 PM UTC
Following the implementation of several key improvements, we have successfully stabilized the westeurope-1 environment and returned the Elasticsearch cluster to a healthy Green status. While disk usage has been significantly reduced to optimal levels, a backfill process is currently running to ensure all project data is fully synchronized and up to date. We have completed an extended monitoring period to confirm system stability, and all services are now fully operational.
Minor February 27, 2026 We are experiencing issues with workflows deletions 22m Cogite Data Fusion API, Cognite Data Fusion API, Cognite Data Fusion API, Cognite Data Fusion UI
Started Feb 27, 2026, 09:35 AM UTC· resolved Feb 27, 2026, 09:57 AM UTC
- investigating Feb 27, 2026, 09:35 AM UTC
Workflow deletion requests may experience extended response times or timeouts. We are currently working on a fix.
- resolved Feb 27, 2026, 09:57 AM UTC
The issue has now been resolved by the Engineering team.
Minor February 26, 2026 Function Upload Failures Observed 19h 26m Cognite Data Fusion API, Cognite Data Fusion API, Cognite Data Fusion UI
Started Feb 26, 2026, 05:23 PM UTC· resolved Feb 27, 2026, 12:50 PM UTC
- investigating Feb 26, 2026, 05:23 PM UTC
Currently, we are investigating an issue where functions are failing to upload. However, this is limited to new functions awaiting upload and replacing existing functions.
- monitoring Feb 26, 2026, 06:17 PM UTC
The failures are no longer observed and the issue now seems contained. We are currently monitoring the situation until resolution.
- resolved Feb 27, 2026, 12:50 PM UTC
The issue has now been resolved by the Engineering team.
Minor February 20, 2026 Error Observed on CDF Home Page for Newly Initiated Login Sessions 4h 40m Cognite Data Fusion UI
Started Feb 20, 2026, 04:25 AM UTC· resolved Feb 20, 2026, 09:06 AM UTC
- investigating Feb 20, 2026, 04:25 AM UTC
We are currently investigating an issue where an error is displayed on the CDF UI for newly initiated login sessions. However, this is limited to new user logins and can be mitigated after a manual refresh as a temporary workaround.
- identified Feb 20, 2026, 07:52 AM UTC
The team has identified the cause and a fix is currently underway.
- resolved Feb 20, 2026, 09:06 AM UTC
The team has successfully mitigated the issue with the fix and this incident is considered as resolved.
Major February 18, 2026 Function schedule runs failing 6d 22h
Started Feb 18, 2026, 12:58 PM UTC· resolved Feb 25, 2026, 11:27 AM UTC
No vendor updates were posted for this incident.
Minor February 16, 2026 Issues Observed with the IAM API Terminated Sessions 56m Cogite Data Fusion API, Cognite Data Fusion API, Cognite Data Fusion API
Started Feb 16, 2026, 09:07 AM UTC· resolved Feb 16, 2026, 10:03 AM UTC
- investigating Feb 16, 2026, 09:07 AM UTC
We are currently investigating an ongoing issue with the IAM API. Further updates will be available as we continue to investigate.
- resolved Feb 16, 2026, 10:03 AM UTC
The issue has now been fully contained. All impacted services related to the IAM API are now back in full operation.
Minor February 3, 2026 Agent Performance Degradation in az-eastus-1 2d 19h Cognite Data Fusion API, Cognite Data Fusion UI
Started Feb 03, 2026, 01:22 PM UTC· resolved Feb 06, 2026, 08:39 AM UTC
- investigating Feb 03, 2026, 01:22 PM UTC
Atlas users are encountering frequent errors and reduced performance when working with agents.
- investigating Feb 03, 2026, 08:50 PM UTC
If performance and load issues are observed, we recommend utilizing the following models to ensure optimal performance: • gpt-5 • gpt-5-nano • gpt-4.1 • gpt-4.1-mini • gpt-4.1-nano
- identified Feb 04, 2026, 01:54 PM UTC
We have identified the underlying issue and we are currently working on a fix. A potential fix will be available once it is thoroughly tested.
- resolved Feb 06, 2026, 08:39 AM UTC
The issue is now fully contained and all impacted services are back in operation.
Minor January 27, 2026 Failure in Agent Chat completion endpoint 6h 34m Cogite Data Fusion API, Cognite Data Fusion API, Cognite Data Fusion UI
Started Jan 27, 2026, 02:34 PM UTC· resolved Jan 27, 2026, 09:08 PM UTC
- investigating Jan 27, 2026, 02:34 PM UTC
Engineers have identified a failure in the Agent Chat completion endpoint. They are currently investigating the issue.
- resolved Jan 27, 2026, 09:08 PM UTC
This incident is resolved based on the Azure service update. Service availability has improved, and successful requests are being observed across affected clusters.
Minor January 27, 2026 Failure in Agent Chat completion endpoint 6h 34m
Started Jan 27, 2026, 02:34 PM UTC· resolved Jan 27, 2026, 09:08 PM UTC
No vendor updates were posted for this incident.
Major January 23, 2026 Atlas AI agent chat component not functioning 5h 5m
Started Jan 23, 2026, 04:30 PM UTC· resolved Jan 23, 2026, 09:35 PM UTC
No vendor updates were posted for this incident.
Minor January 23, 2026 Data Modeling schema inconsistency in az-tyo-gp-001 4d Cognite Data Fusion API
Started Jan 23, 2026, 09:21 AM UTC· resolved Jan 27, 2026, 09:28 AM UTC
- investigating Jan 23, 2026, 09:21 AM UTC
We are investigating an issue causing data model deployment failures in the az-tyo-gp-001 cluster. The impact is currently isolated to this cluster only. Our engineering team is actively working on identifying and resolving the underlying schema inconsistency. Further updates will be shared as we learn more.
- identified Jan 23, 2026, 11:20 AM UTC
The schema inconsistency issue in the multi-tenant-1 cluster, caused by system property propagation failures during cluster setup, has been identified and is currently under investigation.
- monitoring Jan 26, 2026, 01:54 PM UTC
Our teams have successfully deployed a fix for the issue. The features are working as expected. We will monitor the situation for a period of time before closing the incident
- resolved Jan 27, 2026, 09:28 AM UTC
After monitoring the fix, the engineers have now confirmed the incident is resolved.
Minor January 22, 2026 Significant delays in file upload completion when isUploaded is True 15h 7m
Started Jan 22, 2026, 06:05 PM UTC· resolved Jan 23, 2026, 09:13 AM UTC
No vendor updates were posted for this incident.
Minor January 12, 2026 Function Creation Failure 18h 2m
Started Jan 12, 2026, 02:56 PM UTC· resolved Jan 13, 2026, 08:59 AM UTC
No vendor updates were posted for this incident.
Minor January 8, 2026 Database experiencing issues impacting requests to the files API 1h 21m
Started Jan 08, 2026, 02:20 AM UTC· resolved Jan 08, 2026, 03:42 AM UTC
No vendor updates were posted for this incident.
Minor January 8, 2026 Hosted Extractor UI Fails When Configuring Custom Message Formats 14h 34m
Started Jan 08, 2026, 12:15 AM UTC· resolved Jan 08, 2026, 02:50 PM UTC
No vendor updates were posted for this incident.
Minor January 6, 2026 High OCR Load Detected with the Diagram Parsing Endpoint 20h 18m
Started Jan 06, 2026, 08:41 PM UTC· resolved Jan 07, 2026, 05:00 PM UTC
No vendor updates were posted for this incident.