Cognite incident

Unwanted popup appearing in Cognite hub page

Resolved after 32 minutes, affecting Cognite Academy and Cognite Hub, on June 1, 2026.

resolved Jun 01, 2026, 08:08 AM UTC

The team has identified the root cause of the issue and successfully deployed a fix. As a result, the popup is no longer appearing, and normal functionality has been restored. This incident has been fully resolved.

Started
Jun 01, 2026, 07:35 AM UTC
Resolved
Jun 01, 2026, 08:08 AM UTC
Duration
32m
Detected by Pingoru
Jun 01, 2026, 07:35 AM UTC

Affected components

Cognite AcademyCognite Hub

Update timeline

  1. investigating Jun 01, 2026, 07:35 AM UTC

    We have identified that Polyfill.io is asking for credentials on page load for hub.cognite.com the team is still investigating this issue.

  2. resolved Jun 01, 2026, 08:08 AM UTC

    The team has identified the root cause of the issue and successfully deployed a fix. As a result, the popup is no longer appearing, and normal functionality has been restored. This incident has been fully resolved.

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