Cognite incident

Canvas access management malfunction

Resolved after 21 hours 42 minutes, affecting Cognite Data Fusion UI and Cognite Data Fusion UI and 1 more, on April 29, 2026.

monitoring Apr 29, 2026, 03:20 PM UTC

A fix has been rolled out now and we are currently monitoring the state of this incident.

Started
Apr 29, 2026, 01:19 PM UTC
Resolved
Apr 30, 2026, 11:01 AM UTC
Duration
21h 42m
Detected by Pingoru
Apr 29, 2026, 01:19 PM UTC

Affected components

Cognite Data Fusion UICognite Data Fusion UICognite Data Fusion APICognite Data Fusion UICognite Data Fusion UICognite Data Fusion APICognite Data Fusion APICognite Data Fusion UI

Update timeline

  1. investigating Apr 29, 2026, 01:19 PM UTC

    We have identified a potential issue when trying to open canvas you are prompted with insufficient access rights across projects in the cluster.

  2. identified Apr 29, 2026, 02:59 PM UTC

    The team has identified the issue and a fix is currently on the way.

  3. monitoring Apr 29, 2026, 03:20 PM UTC

    A fix has been rolled out now and we are currently monitoring the state of this incident.

  4. resolved Apr 30, 2026, 11:01 AM UTC

    The issue has been resolved, and the service is now operating normally.

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