Cognite incident
InField create observation asset tree not scrollable / asset selection blocked
Resolved after 5 hours 6 minutes, affecting Cognite InField and Cognite Hub and 1 more, on May 27, 2026.
The fix was successful in mitigating the issue. Furthermore, no issues were observed during the Monitoring period.
Affected components
Update timeline
- investigating May 27, 2026, 04:03 PM UTC
The asset tree scroll function in Cognite InField's Create Observation flow is frozen, preventing users from scrolling the asset list or selecting assets via checkbox, which blocks observation creation. Currently, the issue is being investigated.
- identified May 27, 2026, 06:13 PM UTC
The cause of the incident has been identified and the fix is currently in development. We expect the fix to be deployed as soon as possible.
- monitoring May 27, 2026, 09:07 PM UTC
The team has successfully deployed a fix for the issue. The functionality is back to normal. We are moving to the monitoring stage.
- resolved May 27, 2026, 09:10 PM UTC
The fix was successful in mitigating the issue. Furthermore, no issues were observed during the Monitoring period.
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