Cognite incident
Degraded availability of Data Modeling service in az-eastus-1
Cognite experienced a minor incident on May 12, 2026 affecting Cognite Data Fusion UI and Cognite Data Fusion API and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 12, 2026, 09:44 AM UTC
Status: Investigating We are investigating elevated error rates affecting data modelling APIs, likely caused by request processing delays related to large data model schemas. Affected components Cognite Data Fusion UI (Degraded performance) Cognite InField (Degraded performance) Cognite Maintain (Degraded performance) Cognite Data Fusion API (Degraded performance)
- identified May 12, 2026, 07:51 PM UTC
Status: Identified Our teams have identified the cause of the elevated error rates affecting data modeling APIs. Currently working towards resolving the issue. Affected components Cognite Data Fusion API (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite InField (Degraded performance) Cognite Maintain (Degraded performance)
- monitoring May 12, 2026, 07:54 PM UTC
Status: Monitoring Our team has deployed a fix for the elevated error rates in the data modeling API issue. We are moving to the monitoring period. Affected components Cognite Data Fusion UI (Operational) Cognite InField (Operational) Cognite Maintain (Operational) Cognite Data Fusion API (Operational)
- resolved May 12, 2026, 07:56 PM UTC
Status: Resolved The fix deployed to address the issue was successful. The metrics are back to normal on the error rates in the data modeling API. We are resolving the incident now. Affected components Cognite Data Fusion UI (Operational) Cognite InField (Operational) Cognite Maintain (Operational) Cognite Data Fusion API (Operational)