CM.com incident

IPP Service Interruption

Major Vendor's status page →

Resolved after 1 hour 21 minutes, affecting Gateway and Merchant Portal and 1 more, on September 17, 2026.

monitoring Sep 17, 2026, 09:59 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 17, 2026, 09:09 AM UTC
Resolved
Sep 17, 2026, 10:31 AM UTC
Duration
1h 21m
Detected by Pingoru
Sep 17, 2026, 09:09 AM UTC

Affected components

GatewayMerchant PortalProcessor Connections

Update timeline

  1. investigating Sep 17, 2026, 09:09 AM UTC

    We are currently experiencing an IPP service interruption which is being investigated by our Engineers.

  2. monitoring Sep 17, 2026, 09:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 17, 2026, 10:31 AM UTC

    This incident has been resolved.

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