Is Clay Labs down?
Last checked just nowNo incidents right now.
Clay Labs is operational right now. Last checked just now; the most recent incident resolved 19h ago.
Real-time Clay Labs status, recent outages, and incident history: pulled directly from Clay Labs's official status page at status.clay.com every 5 minutes. Pingoru tracks 1 Clay Labs service and has captured 13 incidents in the last 90 days (78.89% uptime). Get email, Slack, Discord, or webhook alerts the moment Clay Labs reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Clay service
Timeline · 1 update
- resolved · Oct 31, 2026, 01:54 PM UTC
We’ve fully resolved the issue.
Latest: We’ve fully resolved the issue.
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- Clay service
Timeline · 3 updates
- identified · Oct 27, 2026, 06:01 PM UTC
Some enrichments including AI columns are slow to process starting at at 12:47pm EDT. We've identified the issue and working to resolve it.
- resolved · Oct 27, 2026, 06:48 PM UTC
We've fixed the issue and you should see normal processing times. All queued AI actions have now successfully completed. For a few other enrichment providers, you may need to rerun actions that have timed out during this period (12:47pm–1:45pm EDT).
- resolved · Oct 27, 2026, 06:49 PM UTC
We've fixed the issue and you should see normal processing times. All queued AI actions have now successfully completed. For a few other enrichment providers, you may need to rerun actions that have timed out during this period (12:47pm–1:45pm EDT).
Latest: We've fixed the issue and you should see normal processing times. All queued AI actions have now successfully completed. For a few other enrichment providers, you may need to rerun…
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- Clay service
Timeline · 3 updates
- monitoring · Oct 20, 2026, 05:00 PM UTC
We've resolved the issue causing processing delays across Audiences, some enrichments, and webhooks. For enrichments with cells stuck in Queued or Awaiting Callback, retrying that cell should run the enrichment successfully. We've re-tried webhooks that were delayed during this timeframe.
- monitoring · Oct 20, 2026, 08:44 PM UTC
We've resolved the issue causing processing delays across Audiences, some enrichments, and webhooks. For enrichments with cells stuck in Queued or Awaiting Callback, retrying that cell should run the enrichment successfully. We've re-tried webhooks that were delayed during this timeframe.
- resolved · Oct 21, 2026, 09:21 PM UTC
We've resolved the issue causing processing delays across Audiences, some enrichments, and webhooks. We've re-tried enrichments with cells stuck in Queued or Awaiting Callback during this timeframe. We've re-tried webhooks that were delayed during this timeframe.
Latest: We've resolved the issue causing processing delays across Audiences, some enrichments, and webhooks. We've re-tried enrichments with cells stuck in Queued or Awaiting Callback duri…
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- Clay service
Timeline · 2 updates
- resolved · Oct 14, 2026, 07:28 PM UTC
We’ve fully resolved the issue. Affected actions may need to be re-run.
- resolved · Oct 20, 2026, 07:52 PM UTC
We’ve fully resolved the issue. Affected actions may need to be re-run.
Latest: We’ve fully resolved the issue. Affected actions may need to be re-run.
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- Clay service
Timeline · 2 updates
- resolved · Oct 01, 2026, 04:06 PM UTC
Users might see an error for some Account Agent in Audiences runs. We’ve fully resolved the issue and you were not charged credits for errored runs. Please rerun the Account Agent to get results (scheduled Account Agents will have results on the next scheduled run). You can see all your Account Agents and last run status is Audiences > Companies > Data Hub.
- resolved · Oct 14, 2026, 09:03 PM UTC
Users might see an error for some Account Agent in Audiences runs. We’ve fully resolved the issue and you were not charged credits for errored runs. Please rerun the Account Agent to get results (scheduled Account Agents will have results on the next scheduled run). You can see all your Account Agents and last run status is Audiences > Companies > Data Hub.
Latest: Users might see an error for some Account Agent in Audiences runs. We’ve fully resolved the issue and you were not charged credits for errored runs. Please rerun the Account Agent …
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See the full Clay Labs outage history
8 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Clay Labs outage history →Or sign up free to get alerts when Clay Labs breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · Rootly · 1 component checked every 5 minutesThe longest incident in the last year, Enrich Person and Signal Run degradation on September 15, 2026, ran for 16 days. 2 maintenance windows announced in the same period.
Most affected components, last 12 months
- Clay service51
Latest incidents
- SEV-172 Clay MCP failing due to upstream fetch timing out
We’ve fully resolved the issue.
- Some enrichments, AI columns slow to process
Some enrichments including AI columns are slow to process starting at at 12:47pm EDT. We've identified the issue and working to resolve it.
- Webhook, Audiences, enrichment delays
We've resolved the issue causing processing delays across Audiences, some enrichments, and webhooks. For enrichments with cells stuck in Queued or Awaiting…
- Started Oct 28, 2026, 04:52 AM UTC · Resolved Oct 31, 2026, 01:54 PM UTC · 3d 9h
- Started Oct 27, 2026, 05:36 PM UTC · Resolved Oct 27, 2026, 06:48 PM UTC · 1h 12m
- Started Oct 20, 2026, 02:40 PM UTC · Resolved Oct 21, 2026, 09:21 PM UTC · 1d 6h
- HTTP API actions returning errors ResolvedStarted Oct 14, 2026, 06:52 PM UTC · Resolved Oct 14, 2026, 07:28 PM UTC · 36m
- Started Sep 30, 2026, 04:58 PM UTC · Resolved Oct 01, 2026, 04:06 PM UTC · 23h 7m
- Started Sep 23, 2026, 11:59 AM UTC · Resolved Sep 24, 2026, 12:05 AM UTC · 12h 5m
- Started Sep 15, 2026, 08:11 PM UTC · Resolved Oct 01, 2026, 08:24 PM UTC · 16d
- Enrichment Action Errors ResolvedStarted Sep 15, 2026, 06:42 PM UTC · Resolved Sep 16, 2026, 02:40 AM UTC · 7h 58m