Classy Outage History

There were 5 Classy outages since March 23, 2026 totaling 31h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.classy.org

Minor April 16, 2026

Increased Load Times

Detected by Pingoru: Apr 16, 2026, 08:19 PM UTC
Resolved: Apr 17, 2026, 09:16 PM UTC
Duration: 1d

Affected: Campaign & Fundraising Pages

Timeline · 4 updates

investigating Apr 16, 2026, 08:19 PM UTC

Some users may be experiencing issues loading pages, specifically on embedded studio forms- either receiving server errors or longer than expected load times. We're currently investigating and hope to have this resolved shortly.
identified Apr 16, 2026, 09:34 PM UTC

The issue has been identified, and our team is actively working on a solution.
monitoring Apr 17, 2026, 02:53 AM UTC

We are continuing to monitor reports that a small number of users are experiencing increased load times on embedded studio forms. This is not impacting donation processing at this time. We will continue to monitor and provide updates.
resolved Apr 17, 2026, 09:16 PM UTC

We have confirmed the fix in place has resolved the incident. The small number of accounts affected by the increased loading times on embedded studio forms are now loading as intended.

Read the full incident report →

Notice April 15, 2026

GoFundMe Pro Manager inaccessible

Detected by Pingoru: Apr 15, 2026, 09:41 PM UTC
Resolved: Apr 14, 2026, 05:25 PM UTC
Duration: —

Timeline · 1 update

resolved Apr 15, 2026, 09:41 PM UTC

From 10:25-10:42 AM PT, GoFundMe Pro Manager was inaccessible for logged in nonprofit admins. Root cause has been identified and resolved.

Read the full incident report →

Critical March 31, 2026

Pages inaccessible

Detected by Pingoru: Mar 31, 2026, 03:27 PM UTC
Resolved: Mar 31, 2026, 05:13 PM UTC
Duration: 1h 46m

Affected: Campaign & Fundraising PagesGoFundMe ProSupporter Pages

Timeline · 5 updates

investigating Mar 31, 2026, 03:27 PM UTC

We are actively investigating reports of pages being inaccessible. This is our top priority and we will provide updates when available.
investigating Mar 31, 2026, 04:02 PM UTC

We are continuing to investigate reports of pages being inaccessible. This is impacting GoFundMe Pro Manager, Campaign, Fundraising and Live Events pages. This remains our top priority for our Engineering teams and we will provide updates as soon as possible.
investigating Mar 31, 2026, 04:47 PM UTC

We are continuing to investigate reports of pages being inaccessible. This is impacting GoFundMe Pro Manager, Campaign, Fundraising and Live Events pages. This remains our top priority for our Engineering teams and we will provide updates as soon as possible.
monitoring Mar 31, 2026, 04:59 PM UTC

A fix for the issue causing GoFundMe Pro Manager, Campaign, Fundraising and Live Events pages to be inaccessible has been put in place and we are continuing to monitor to validate results.
resolved Mar 31, 2026, 05:36 PM UTC

We have confirmed the fix in place has resolved the incident. GoFundMe Pro Manager, Campaign, Fundraising and Live Events pages are all now accessible and the platform is stable.

Read the full incident report →

Major March 24, 2026

Log In and Pro Manager Loading Issues

Detected by Pingoru: Mar 24, 2026, 04:42 PM UTC
Resolved: Mar 24, 2026, 07:46 PM UTC
Duration: 3h 4m

Affected: GoFundMe ProLogin & Authentication Service

Timeline · 5 updates

investigating Mar 24, 2026, 04:42 PM UTC

We are actively investigating reports of login and Pro Manager loading issues. Our team is investigating and will provide updates when available.
identified Mar 24, 2026, 06:00 PM UTC

We have identified the root cause of the login and Pro Manager issues. We are working to resolve this as soon as possible.
identified Mar 24, 2026, 07:12 PM UTC

We’ve confirmed that the fix in place has resolved the login issues. However, we’re still actively investigating reports of the payment processor portal not loading. Our team has identified the root cause and is working to resolve this as quickly as possible.
monitoring Mar 24, 2026, 07:44 PM UTC

A fix for the payment processor portal loading issues has been put in place, and we are continuing to monitor to validate results.
resolved Mar 24, 2026, 07:46 PM UTC

We have confirmed the fix in place has resolved the incident.

Read the full incident report →

Major March 23, 2026

Embedded Studio inaccessible

Detected by Pingoru: Mar 23, 2026, 10:08 PM UTC
Resolved: Mar 24, 2026, 12:10 AM UTC
Duration: 2h 2m

Affected: Campaign & Fundraising Pages

Timeline · 3 updates

investigating Mar 23, 2026, 10:08 PM UTC

We have identified that Embedded Studio campaigns are not loading properly. We are investigating the root cause and are working to resolve as soon as possible. All other campaign types remain accessible.
monitoring Mar 23, 2026, 10:46 PM UTC

We have identified the root cause and released a fix. We’re now closely monitoring the situation to ensure everything is fully resolved.
resolved Mar 24, 2026, 12:10 AM UTC

We have confirmed that the fix in place has resolved the issue where Embedded Studio campaigns were not loading properly.

Read the full incident report →

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