Classy incident

PayPal Recurring Failures

Minor Resolved View vendor source →

Classy experienced a minor incident on July 30, 2026 affecting PayPal, lasting 8h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2026, 03:23 PM UTC
Resolved
Jul 30, 2026, 11:32 PM UTC
Duration
8h 9m
Detected by Pingoru
Jul 30, 2026, 03:23 PM UTC

Affected components

PayPal

Update timeline

  1. investigating Jul 30, 2026, 03:23 PM UTC

    We are actively investigating reports of PayPal recurring donation failures. We will provide updates when available and anticipate all affected recurring plans will be reprocessed. This is not affecting new, one time donations.

  2. investigating Jul 30, 2026, 07:21 PM UTC

    We are continuing to investigate these failures in collaboration with our partners at PayPal. We will provide updates when available.

  3. identified Jul 30, 2026, 10:03 PM UTC

    We have identified the root cause of what is causing PayPal recurring plans to fail. We are working with our partners at PayPal to resolve this as soon as possible.

  4. identified Jul 30, 2026, 11:31 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Jul 30, 2026, 11:32 PM UTC

    PayPal has indicated a resolution to their incident affecting recurring donation processing and we are seeing stabilization.