Classy experienced a critical incident on January 16, 2026 affecting Campaign & Fundraising Pages, lasting 2h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 16, 2026, 05:26 PM UTC
We are actively investigating reports of legacy pages failing to load. Our team is investigating and will provide updates when available.
- investigating Jan 16, 2026, 06:29 PM UTC
We are actively investigating legacy pages failing to load. Platform stability and resolution are our top priority. Studio pages continue to load successfully. We will continue providing updates when available.
- monitoring Jan 16, 2026, 06:51 PM UTC
A fix for FRS pages failing to load has been put in place and we are continuing to monitor to validate results.
- resolved Jan 16, 2026, 08:18 PM UTC
We have confirmed the fix has resolved the incident. Legacy pages are and have been consistently loading since the fix was put in place.