Classy incident

Azure 3rd party outage impacting page loading times

Notice Resolved View vendor source →

Classy experienced a notice incident on October 29, 2025 affecting Campaign & Fundraising Pages, lasting 21h 47m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 05:30 PM UTC
Resolved
Oct 30, 2025, 03:17 PM UTC
Duration
21h 47m
Detected by Pingoru
Oct 29, 2025, 05:30 PM UTC

Affected components

Campaign & Fundraising Pages

Update timeline

  1. investigating Oct 29, 2025, 05:30 PM UTC

    We are actively investigating reports of a third party outage affecting page loads. Our team is investigating and will provide regular updates.

  2. identified Oct 29, 2025, 05:59 PM UTC

    We have identified a third party outage (Azure) affecting page loads. Please see their status site for updates, https://azure.status.microsoft/en-us/status Azure is broad infrastructure component whose outage may result in latencies, timeouts and errors across the internet. Our team is investigating and will provide regular updates.

  3. monitoring Oct 29, 2025, 08:33 PM UTC

    Our team has mitigated the impact of known Microsoft dependencies while Azure continues to face performance issues. While our system is now operating as expected, we will continue to monitor our platform performance and any further impact from Azure. Please see their status site for additional updates, https://azure.status.microsoft/en-us/status

  4. monitoring Oct 30, 2025, 01:51 AM UTC

    While our system is now operating as expected, we will continue to monitor our platform performance and any further impact from Azure. This includes re-enabling the ability to add an employer via Double the Donation. Please see their status site for additional updates, https://azure.status.microsoft/en-us/status

  5. resolved Oct 30, 2025, 03:17 PM UTC

    This incident has been resolved.