Classy experienced a major incident on March 24, 2026 affecting GoFundMe Pro Manager and Login & Authentication Service, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 24, 2026, 04:42 PM UTC
We are actively investigating reports of login and Pro Manager loading issues. Our team is investigating and will provide updates when available.
- identified Mar 24, 2026, 06:00 PM UTC
We have identified the root cause of the login and Pro Manager issues. We are working to resolve this as soon as possible.
- identified Mar 24, 2026, 07:12 PM UTC
We’ve confirmed that the fix in place has resolved the login issues. However, we’re still actively investigating reports of the payment processor portal not loading. Our team has identified the root cause and is working to resolve this as quickly as possible.
- monitoring Mar 24, 2026, 07:44 PM UTC
A fix for the payment processor portal loading issues has been put in place, and we are continuing to monitor to validate results.
- resolved Mar 24, 2026, 07:46 PM UTC
We have confirmed the fix in place has resolved the incident.