Classy incident

Unable to Process Refunds

Notice Resolved View vendor source →

Classy experienced a notice incident on July 1, 2026, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 06:27 PM UTC
Resolved
Jul 01, 2026, 07:08 PM UTC
Duration
41m
Detected by Pingoru
Jul 01, 2026, 06:27 PM UTC

Update timeline

  1. identified Jul 01, 2026, 06:27 PM UTC

    We've identified an issue preventing admins from processing refunds and are actively working on a fix. We'll update this page as soon as the issue is resolved. This is not impacting other areas of the product or the ability to accept donations

  2. resolved Jul 01, 2026, 07:08 PM UTC

    A fix has been implemented and admins can now successfully process refunds. If you continue to experience issues, please reach out to our support team.