Classy Outage History
Classy is up right nowPingoru has recorded 51 incidents for Classy: 17 in the last 12 months and 4 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 25 of 720 (3%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 4 | 11 of 744 (1%) |
| August 2026 | 1 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 10 of 524 (2%) |
Incidents, newest first
Minor October 21, 2026 Errors updating campaigns 9h 55m Campaign & Fundraising Pages, Supporter Pages
Started Oct 21, 2026, 02:46 PM UTC· resolved Oct 22, 2026, 12:42 AM UTC
- investigating Oct 21, 2026, 02:46 PM UTC
We are actively investigating inconsistent errors when updating campaigns and uploading images. This does not affect donation processing or the donor experience.
- identified Oct 21, 2026, 03:58 PM UTC
A broad, internet-wide critical vulnerability has been identified in PHP, which is used on GoFundMe. As a precautionary measure, we have limited some functionality to protect our customers and their supporters. Updating to the latest version is our first priority and resuming normal operations directly behind. This impact is focused on file uploads to our platform, and the donation experience and transaction flows are not affected. We will update this page as we have them. More information about the large scale vulnerability can be found here https://www.php2shell.com/
- resolved Oct 22, 2026, 12:55 AM UTC
The PHP vulnerability we reported earlier has been fully addressed. We have updated to the latest patched version, and all functionality, including file uploads, has been restored. Throughout this incident, the donation experience and transaction flows were not affected. Campaigns, donations, and account information remained protected.
Minor August 1, 2026 Donation Latency 12m Campaign & Fundraising Pages
Started Aug 01, 2026, 02:49 AM UTC· resolved Aug 01, 2026, 03:01 AM UTC
- investigating Aug 01, 2026, 02:49 AM UTC
We are actively investigating reports of latency issues. This is not impacting transaction processing. Our team is investigating and will provide updates when available.
- investigating Aug 01, 2026, 03:37 AM UTC
We are continuing to investigate the source of the latency issues. Meanwhile, our team has made adjustments to enhance the rendering process, so pages will now load as expected.
- resolved Aug 01, 2026, 04:59 AM UTC
We have confirmed the fix in place has resolved the incident.
Minor July 30, 2026 PayPal Recurring Failures 8h 9m PayPal
Started Jul 30, 2026, 03:23 PM UTC· resolved Jul 30, 2026, 11:32 PM UTC
- investigating Jul 30, 2026, 03:23 PM UTC
We are actively investigating reports of PayPal recurring donation failures. We will provide updates when available and anticipate all affected recurring plans will be reprocessed. This is not affecting new, one time donations.
- investigating Jul 30, 2026, 07:21 PM UTC
We are continuing to investigate these failures in collaboration with our partners at PayPal. We will provide updates when available.
- identified Jul 30, 2026, 10:03 PM UTC
We have identified the root cause of what is causing PayPal recurring plans to fail. We are working with our partners at PayPal to resolve this as soon as possible.
- identified Jul 30, 2026, 11:31 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jul 30, 2026, 11:32 PM UTC
PayPal has indicated a resolution to their incident affecting recurring donation processing and we are seeing stabilization.
Major July 27, 2026 Live Events Admin Access Impacted 31m Live Events
Started Jul 27, 2026, 08:14 PM UTC· resolved Jul 27, 2026, 08:45 PM UTC
- investigating Jul 27, 2026, 08:14 PM UTC
We are actively investigating reports of access to Live Events. This is currently only impacting Admins. Live Events are still actively visible for supporters. This is our top priority, and we will provide updates when available.
- resolved Jul 27, 2026, 08:45 PM UTC
We have confirmed that the fix in place has resolved the incident. Live Events Admin access is working as intended.
Critical July 22, 2026 Inconsistent transaction failures 1h 20m Campaign & Fundraising Pages
Started Jul 22, 2026, 04:40 PM UTC· resolved Jul 22, 2026, 06:01 PM UTC
- investigating Jul 22, 2026, 04:40 PM UTC
We are actively investigating reports of transactions being unsuccessful. This is our top priority and we will provide updates when available.
- monitoring Jul 22, 2026, 05:01 PM UTC
A fix for transactions inconsistently failing has been put in place and we are continuing to monitor to validate results.
- resolved Jul 22, 2026, 06:01 PM UTC
We have confirmed the fix in place has resolved the incident and transactions are flowing as expected.
Notice July 1, 2026 Unable to Process Refunds 41m
Started Jul 01, 2026, 06:27 PM UTC· resolved Jul 01, 2026, 07:08 PM UTC
- identified Jul 01, 2026, 06:27 PM UTC
We've identified an issue preventing admins from processing refunds and are actively working on a fix. We'll update this page as soon as the issue is resolved. This is not impacting other areas of the product or the ability to accept donations
- resolved Jul 01, 2026, 07:08 PM UTC
A fix has been implemented and admins can now successfully process refunds. If you continue to experience issues, please reach out to our support team.
Minor April 16, 2026 Increased Load Times 1d Campaign & Fundraising Pages
Started Apr 16, 2026, 08:19 PM UTC· resolved Apr 17, 2026, 09:16 PM UTC
- investigating Apr 16, 2026, 08:19 PM UTC
Some users may be experiencing issues loading pages, specifically on embedded studio forms- either receiving server errors or longer than expected load times. We're currently investigating and hope to have this resolved shortly.
- identified Apr 16, 2026, 09:34 PM UTC
The issue has been identified, and our team is actively working on a solution.
- monitoring Apr 17, 2026, 02:53 AM UTC
We are continuing to monitor reports that a small number of users are experiencing increased load times on embedded studio forms. This is not impacting donation processing at this time. We will continue to monitor and provide updates.
- resolved Apr 17, 2026, 09:16 PM UTC
We have confirmed the fix in place has resolved the incident. The small number of accounts affected by the increased loading times on embedded studio forms are now loading as intended.
Notice April 14, 2026 GoFundMe Pro Manager inaccessible –
Started Apr 14, 2026, 05:25 PM UTC· resolved Apr 14, 2026, 05:25 PM UTC
- resolved Apr 15, 2026, 09:41 PM UTC
From 10:25-10:42 AM PT, GoFundMe Pro Manager was inaccessible for logged in nonprofit admins. Root cause has been identified and resolved.
Critical March 31, 2026 Pages inaccessible 1h 46m Campaign & Fundraising Pages, GoFundMe Pro Manager, Supporter Pages
Started Mar 31, 2026, 03:27 PM UTC· resolved Mar 31, 2026, 05:13 PM UTC
- investigating Mar 31, 2026, 03:27 PM UTC
We are actively investigating reports of pages being inaccessible. This is our top priority and we will provide updates when available.
- investigating Mar 31, 2026, 04:02 PM UTC
We are continuing to investigate reports of pages being inaccessible. This is impacting GoFundMe Pro Manager, Campaign, Fundraising and Live Events pages. This remains our top priority for our Engineering teams and we will provide updates as soon as possible.
- investigating Mar 31, 2026, 04:47 PM UTC
We are continuing to investigate reports of pages being inaccessible. This is impacting GoFundMe Pro Manager, Campaign, Fundraising and Live Events pages. This remains our top priority for our Engineering teams and we will provide updates as soon as possible.
- monitoring Mar 31, 2026, 04:59 PM UTC
A fix for the issue causing GoFundMe Pro Manager, Campaign, Fundraising and Live Events pages to be inaccessible has been put in place and we are continuing to monitor to validate results.
- resolved Mar 31, 2026, 05:36 PM UTC
We have confirmed the fix in place has resolved the incident. GoFundMe Pro Manager, Campaign, Fundraising and Live Events pages are all now accessible and the platform is stable.
Major March 24, 2026 Log In and Pro Manager Loading Issues 3h 4m GoFundMe Pro Manager, Login & Authentication Service
Started Mar 24, 2026, 04:42 PM UTC· resolved Mar 24, 2026, 07:46 PM UTC
- investigating Mar 24, 2026, 04:42 PM UTC
We are actively investigating reports of login and Pro Manager loading issues. Our team is investigating and will provide updates when available.
- identified Mar 24, 2026, 06:00 PM UTC
We have identified the root cause of the login and Pro Manager issues. We are working to resolve this as soon as possible.
- identified Mar 24, 2026, 07:12 PM UTC
We’ve confirmed that the fix in place has resolved the login issues. However, we’re still actively investigating reports of the payment processor portal not loading. Our team has identified the root cause and is working to resolve this as quickly as possible.
- monitoring Mar 24, 2026, 07:44 PM UTC
A fix for the payment processor portal loading issues has been put in place, and we are continuing to monitor to validate results.
- resolved Mar 24, 2026, 07:46 PM UTC
We have confirmed the fix in place has resolved the incident.
Major March 23, 2026 Embedded Studio inaccessible 2h 2m Campaign & Fundraising Pages
Started Mar 23, 2026, 10:08 PM UTC· resolved Mar 24, 2026, 12:10 AM UTC
- investigating Mar 23, 2026, 10:08 PM UTC
We have identified that Embedded Studio campaigns are not loading properly. We are investigating the root cause and are working to resolve as soon as possible. All other campaign types remain accessible.
- monitoring Mar 23, 2026, 10:46 PM UTC
We have identified the root cause and released a fix. We’re now closely monitoring the situation to ensure everything is fully resolved.
- resolved Mar 24, 2026, 12:10 AM UTC
We have confirmed that the fix in place has resolved the issue where Embedded Studio campaigns were not loading properly.
Critical January 16, 2026 Legacy pages failing to load 2h 52m Campaign & Fundraising Pages
Started Jan 16, 2026, 05:26 PM UTC· resolved Jan 16, 2026, 08:18 PM UTC
- investigating Jan 16, 2026, 05:26 PM UTC
We are actively investigating reports of legacy pages failing to load. Our team is investigating and will provide updates when available.
- investigating Jan 16, 2026, 06:29 PM UTC
We are actively investigating legacy pages failing to load. Platform stability and resolution are our top priority. Studio pages continue to load successfully. We will continue providing updates when available.
- monitoring Jan 16, 2026, 06:51 PM UTC
A fix for FRS pages failing to load has been put in place and we are continuing to monitor to validate results.
- resolved Jan 16, 2026, 08:18 PM UTC
We have confirmed the fix has resolved the incident. Legacy pages are and have been consistently loading since the fix was put in place.
Major December 31, 2025 ACH Donation Errors 2h 45m Stripe
Started Dec 31, 2025, 05:48 PM UTC· resolved Dec 31, 2025, 08:34 PM UTC
- investigating Dec 31, 2025, 05:48 PM UTC
We are actively investigating reports of donors receiving an error when attempting to donate via ACH. Credit card processing and other donation methods are not affected. Our team is investigating and working urgently with our partners at Stripe. We will provide an update as soon as it's resolved.
- identified Dec 31, 2025, 06:08 PM UTC
We have identified the issue and are actively working with our partners at Stripe to resolve this as soon as possible.
- identified Dec 31, 2025, 07:08 PM UTC
Stripe has identified the root cause of ACH transactions being blocked and is actively working on implementing a fix for the issue. Credit card processing and other donation methods are not affected. We will provide an update as soon as we can confirm that this issue has been resolved.
- monitoring Dec 31, 2025, 07:49 PM UTC
A fix for ACH transactions temporarily being blocked has been put in place by Stripe and we are currently monitoring to validate results. Credit card processing and other donation methods continue to perform as expected. We will provide an update as soon as we can confirm that this issue has been resolved.
- resolved Dec 31, 2025, 08:34 PM UTC
Stripe has implemented a fix for the issue that temporarily impacted donors who attempted to give via ACH, and our team has confirmed that the issue has been fully resolved. Donors can now successfully donate via ACH, along with all other payment methods. This incident is now resolved and we will continue to monitor closely.
Major December 5, 2025 Third party outage intermittently impacting GoFundMe Pro page access 9h 1m pro.gofundme.com, Campaign & Fundraising Pages, GoFundMe Pro Manager, Supporter Pages and 3 more
Started Dec 05, 2025, 09:34 AM UTC· resolved Dec 05, 2025, 06:35 PM UTC
- investigating Dec 05, 2025, 09:34 AM UTC
We are currently investigating a reported outage with a 3rd party vendor Cloudflare (https://www.cloudflarestatus.com/) between approximately 00:47am-1:12amPST which impacted access to campaign pages, GoFundMe Pro Manager and one time donations. Our platform has returned to normal operations but we are continuing to monitor impacted services.
- monitoring Dec 05, 2025, 09:48 AM UTC
Cloudflare has indicated a resolution to their incident which affected page loads across GoFundMe Pro Manager and campaign pages between 00:47-01:12am PST. We have since seen stabilization across all of our services and will continue to monitor our performance. During this time recurring donations continued to process as expected, but we are seeing a delay in transaction data displaying in GoFundMe Pro Manager and integrated CRMs. Our engineering team is working to backfill these logs as soon as possible and we anticipate this to be complete later today.
- resolved Dec 05, 2025, 06:35 PM UTC
We have confirmed that this incident has been resolved. Our engineering team has completed the backfill, and the missing transaction data is now appearing in GoFundMe Pro Manager.
Major November 18, 2025 Increased Errors with Live API (Virtual Terminal) 1h 29m Payments API
Started Nov 18, 2025, 02:24 PM UTC· resolved Nov 18, 2025, 03:54 PM UTC
- identified Nov 18, 2025, 02:24 PM UTC
Our team is aware of an incident reported by Cloudflare, which powers our Live API (Virtual Terminal). Our team is currently monitoring the Cloudflare incident. See updates here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
- monitoring Nov 18, 2025, 03:11 PM UTC
A fix has been implemented from Cloudflare and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.
- resolved Nov 18, 2025, 03:54 PM UTC
Cloudflare has indicated a resolution to their incident affecting virtual terminal, and we are seeing stabilization on our end.
Notice November 11, 2025 Virtual Terminal processing currently inaccessible 1h 41m
Started Nov 11, 2025, 03:57 PM UTC· resolved Nov 11, 2025, 05:39 PM UTC
- investigating Nov 11, 2025, 03:57 PM UTC
We have received reports that Virtual Terminal is currently inaccessible and users are running into errors when processing transactions. Our team is actively investigating and will provide updates when available.
- identified Nov 11, 2025, 04:24 PM UTC
Our team has identified a potential root cause and have currently mitigated the issue. We are still actively investigating and will provide a an update once this has been resolved.
- monitoring Nov 11, 2025, 05:01 PM UTC
A fix for the Virtual Terminal has been put in place and we are continuing to monitor to validate results. We will post a final update once we are confident of a full resolution.
- resolved Nov 11, 2025, 05:39 PM UTC
We have confirmed the fix in place has resolved the incident, and have put additional preventative measures in place to ensure the service's future stability and reliability. Transactions made through Virtual Terminal will now process without issue
Notice October 29, 2025 Azure 3rd party outage impacting page loading times 21h 47m Campaign & Fundraising Pages
Started Oct 29, 2025, 05:30 PM UTC· resolved Oct 30, 2025, 03:17 PM UTC
- investigating Oct 29, 2025, 05:30 PM UTC
We are actively investigating reports of a third party outage affecting page loads. Our team is investigating and will provide regular updates.
- identified Oct 29, 2025, 05:59 PM UTC
We have identified a third party outage (Azure) affecting page loads. Please see their status site for updates, https://azure.status.microsoft/en-us/status Azure is broad infrastructure component whose outage may result in latencies, timeouts and errors across the internet. Our team is investigating and will provide regular updates.
- monitoring Oct 29, 2025, 08:33 PM UTC
Our team has mitigated the impact of known Microsoft dependencies while Azure continues to face performance issues. While our system is now operating as expected, we will continue to monitor our platform performance and any further impact from Azure. Please see their status site for additional updates, https://azure.status.microsoft/en-us/status
- monitoring Oct 30, 2025, 01:51 AM UTC
While our system is now operating as expected, we will continue to monitor our platform performance and any further impact from Azure. This includes re-enabling the ability to add an employer via Double the Donation. Please see their status site for additional updates, https://azure.status.microsoft/en-us/status
- resolved Oct 30, 2025, 03:17 PM UTC
This incident has been resolved.
Notice October 7, 2025 Inability to log in 15m Login & Authentication Service
Started Oct 07, 2025, 01:42 PM UTC· resolved Oct 07, 2025, 01:58 PM UTC
- investigating Oct 07, 2025, 01:42 PM UTC
We are actively investigating reports of being unable to log in. This is not impacting transaction processing or public facing pages. Our team is investigating and will provide updates when available.
- resolved Oct 07, 2025, 01:58 PM UTC
We have confirmed the fix in place has resolved the incident, being unable to log in. This did not affect transactions or public facing pages.
Major September 9, 2025 Some pages failing to load due to third party outage 33m GoFundMe Pro Manager
Started Sep 09, 2025, 06:54 PM UTC· resolved Sep 09, 2025, 07:27 PM UTC
- investigating Sep 09, 2025, 06:54 PM UTC
Our team is aware of an incident reported by Cloudflare, which powers our pages. Our team is currently monitoring the incident. https://www.cloudflarestatus.com/incidents/9pvscr0vmsy6
- monitoring Sep 09, 2025, 07:16 PM UTC
Cloudflare has implemented a fix and we are seeing stabilization across the pages that were affected in Pro Manager. https://www.cloudflarestatus.com/incidents/9pvscr0vmsy6. We are continuing to monitor and validate results.
- resolved Sep 09, 2025, 07:27 PM UTC
Cloudflare has indicated that this is resolved and we have seen stability restored. https://www.cloudflarestatus.com/incidents/9pvscr0vmsy6
Critical August 21, 2025 GoFundMe Pro Pages Pages Intermittently Accessible 2h 22m pro.gofundme.com, Campaign & Fundraising Pages, GoFundMe Pro Manager, Supporter Pages
Started Aug 21, 2025, 05:39 PM UTC· resolved Aug 21, 2025, 08:02 PM UTC
- investigating Aug 21, 2025, 05:39 PM UTC
We are actively investigating GoFundMe Pro pages being intermittently inaccessible. We are working to correct this as soon as possible and will provide updates when available.
- investigating Aug 21, 2025, 06:00 PM UTC
Our team is still actively investigating reports of GoFundMe Pro pages being intermittently inaccessible. We will provide updates as soon as they are available.
- identified Aug 21, 2025, 06:12 PM UTC
Our team has identified that an outage with a 3rd party vendor Cloudflare may be intermittently impacting GoFundMePro Manager and campaign pages loading correctly. This may impact donation pages, transactions, Live Events and GoFundMe Pro manager access. We are in active communication with them and will update as soon as we can.
- monitoring Aug 21, 2025, 07:45 PM UTC
Our 3rd party vendor Cloudflare has identified the issue and has released a fix. We are seeing page accessibility return to normal, and will keep monitoring the situation. We will provide an update as soon as we are confident that this issue has been fully resolved
- resolved Aug 21, 2025, 08:02 PM UTC
Cloudflare has indicated a resolution to their incident intermittently affecting page loads across GoFundMe Pro Manager and campaign pages. We are seeing stabilization across all of our services.
Critical August 20, 2025 Reports of Admins being unable to Login 18m Login & Authentication Service
Started Aug 20, 2025, 03:08 PM UTC· resolved Aug 20, 2025, 03:26 PM UTC
- investigating Aug 20, 2025, 03:08 PM UTC
We are actively investigating reports of admins being unable to login to GoFundMe Pro. This is not impacting transactions, the donor experience, or campaigns pages. Our team is investigating and will provide updates when available.
- resolved Aug 20, 2025, 03:26 PM UTC
Our team has identified the root cause of the issue of admins not being able to login to GoFundMe Pro, and can confirm that a fix has been implemented to resolve this occurrence. Transaction processing, the donor experience, and campaign page accessibility were not impacted.
Critical July 23, 2025 GoFundMe Pro Manager loading errors 2h 9m GoFundMe Pro Manager
Started Jul 23, 2025, 02:55 AM UTC· resolved Jul 23, 2025, 05:05 AM UTC
- investigating Jul 23, 2025, 02:55 AM UTC
We are actively investigating reports of GoFundMe Pro manager being unable to load. This is not impacting new transaction processing or campaign pages. Our team is investigating and will provide updates when available.
- monitoring Jul 23, 2025, 03:16 AM UTC
A fix for GoFundMe Pro manager has been put in place and we are continuing to monitor to validate results. This did not impact transactions or the donor experience.
- resolved Jul 23, 2025, 05:05 AM UTC
We have confirmed the fix in place has resolved the incident where GoFundMe Pro manager was not loading. This did not affect transactions or the donor experience.
Minor July 22, 2025 Reports of Emails Intermittently Not Being Received 5h 36m GoFundMe Pro Manager
Started Jul 22, 2025, 06:08 PM UTC· resolved Jul 22, 2025, 11:44 PM UTC
- investigating Jul 22, 2025, 06:08 PM UTC
We are actively investigating reports of emails intermittently not being received. This is not impacting transaction processing but may result in email receipts being delayed. Our team is investigating and will provide updates when available.
- investigating Jul 22, 2025, 06:56 PM UTC
We have identified that emails are now being received by users, but there is a delay in them being sent. Our team will continue to investigate and will provide updates when available.
- monitoring Jul 22, 2025, 08:07 PM UTC
We have identified a potential root cause and have implemented a fix. We are seeing email send times return to normal, and will continue to monitor email deliverability performance.
- resolved Jul 22, 2025, 11:44 PM UTC
We have confirmed the fix in place has resolved the issue, and we are no longer experiencing a delay in emails being sent. All delayed user emails have been sent, and all new emails are now being received in real time.
Major July 6, 2025 Studio Campaign Builder Inaccessible 1h 1m GoFundMe Pro Manager
Started Jul 06, 2025, 10:13 PM UTC· resolved Jul 06, 2025, 11:15 PM UTC
- investigating Jul 06, 2025, 10:13 PM UTC
We are actively investigating reports of Studio Campaign builder not loading. This is not impacting transaction processing or the donor experience. Our team is investigating and will provide updates when available.
- resolved Jul 06, 2025, 11:15 PM UTC
We have deployed a fix to resolve the errors causing studio builder to not launch. We are now seeing steady and successful performance across our platform but will continue to monitor throughout the evening. This did not impact transactions or the donor experience.
Major June 25, 2025 Pro Manager and Supporter Center intermittent loading errors 8h 41m GoFundMe Pro Manager, Supporter Pages
Started Jun 25, 2025, 03:12 PM UTC· resolved Jun 25, 2025, 11:53 PM UTC
- investigating Jun 25, 2025, 03:12 PM UTC
We are actively investigating reports of GoFundMe Pro and Supporter Center intermittently being unable to load. This is not impacting new transaction processing or campaign pages. Our team is investigating and will provide updates when available.
- investigating Jun 25, 2025, 04:10 PM UTC
We are continuing to investigate this issue and have placed mitigation measures as an interim solution while root cause is being identified. At this time we are seeing an increase in stability across the platform, and we will continue providing updates as available.
- identified Jun 25, 2025, 05:57 PM UTC
We have identified the root cause of what is causing intermittent errors when loading Manager or the Supporter Center. Mitigation efforts were successful in increasing stability during this investigation. We are working to resolve the root cause as soon as possible. It does not affect transaction processing or campaign pages.
- identified Jun 25, 2025, 08:17 PM UTC
Our mitigation efforts continue to be successful and our platform remains stable with no ongoing impact to users. We will be implementing a comprehensive fix later today to address the root cause. Updates will be provided here once complete.
- resolved Jun 25, 2025, 11:53 PM UTC
We have confirmed the fix in place has resolved the intermittent errors when loading Manager or the Supporter Center. This did not affect transactions.