Ciptex incident

Twilio - Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204

Minor Resolved View vendor source →

Ciptex experienced a minor incident on September 24, 2026 affecting Twilio Elastic SIP Trunking, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2026, 05:42 PM UTC
Resolved
Sep 24, 2026, 06:05 PM UTC
Duration
22m
Detected by Pingoru
Sep 24, 2026, 05:42 PM UTC

Affected components

Twilio Elastic SIP Trunking

Update timeline

  1. investigating Sep 24, 2026, 05:42 PM UTC

    We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

  2. investigating Sep 24, 2026, 05:46 PM UTC

    Transfer calls done via SIP REFER in Elastic SIP Trunking is Failing With Error Code 32204. Twilio engineers are actively working on this and will provide an update in 1 hour or as soon as more information is available.

  3. resolved Sep 24, 2026, 06:05 PM UTC

    Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.