Ciptex incident
Twilio - Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204
Resolved after 22 minutes, affecting Twilio Elastic SIP Trunking, on September 24, 2026.
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Affected components
Update timeline
- investigating Sep 24, 2026, 05:42 PM UTC
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
- investigating Sep 24, 2026, 05:46 PM UTC
Transfer calls done via SIP REFER in Elastic SIP Trunking is Failing With Error Code 32204. Twilio engineers are actively working on this and will provide an update in 1 hour or as soon as more information is available.
- resolved Sep 24, 2026, 06:05 PM UTC
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
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