Ongoing since 02:23 AM UTC, affecting Twilio Voice, North America.
Twilio have observed a recovery in voice calls from network subscribers to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Affected components
Update timeline
- investigating Nov 03, 2026, 02:23 AM UTC
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
- investigating Nov 03, 2026, 02:29 AM UTC
Twilio customers may be experiencing voice call audio delays and high packet loss. Twilio is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Nov 03, 2026, 03:43 AM UTC
Twilio have observed a recovery in voice calls from network subscribers to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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