Chili Piper incident

Temporary issue logging in due to internal update

Notice Resolved View vendor source →

Chili Piper experienced a notice incident on August 19, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2025, 02:39 PM UTC
Resolved
Aug 19, 2025, 02:30 PM UTC
Duration
—
Detected by Pingoru
Aug 19, 2025, 02:39 PM UTC

Update timeline

  1. resolved Aug 19, 2025, 02:39 PM UTC

    We are in the process of moving to a new billing / payment processor this morning. As a result, you may have temporarily lost the ability to login for a few seconds up to a few minutes, however this should not impact any workflows, routing, or bookings. If you notice the inability to login, please wait 5-10 minutes and try again. If you continue to experience issues, feel free to reach out to [email protected] so that our Customer Love team can take a closer look for you! Apologies in advance for the inconvenience this may have caused.